Who Runs It

Heylo Housing Registered Provider: how does this landlord perform?

Heylo Housing Registered Provider owns 8,592 social homes in 206 English local authority areas (31 March 2026), most of them in North Yorkshire (322). It is not in the regulator's 2024/25 Tenant Satisfaction Measures. The regulator has not yet given it a consumer grade. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

8,190homes covered by its TSM (year end 2024/25)
not gradedconsumer grade
206local authority areas

Tenant Satisfaction Measures: 2023/24 and 2024/25

Measure2024/252023/24England median 2024/25
Gas safety checks done (BS01)100.0%100.0%100.0%
Fire risk assessments done (BS02)96.2%97.6%100.0%
Anti-social behaviour cases per 1,000 homes (NM01)0.90.536.0

Satisfaction measures come from the landlord's own tenant survey (sample size not given); management measures from its own records. Median across the 353 landlords that reported.

Regulator's grades

Consumer standards (C1–C4)not graded yet
Governance (G1–G4)G4, 7 October 2026
Financial viability (V1–V4)V4, 7 October 2026
Latest engagementResponsive Engagement (7 October 2026)

C1 = the landlord meets the consumer standards; C2 = some weaknesses; C3 = serious failings; C4 = very serious failings. Governance and viability apply to housing associations only. An asterisk (C1*) marks a grade given in an inspection within a group. Source: regulatory judgements table, 28 October 2026.

Where it owns homes

AreaHomesShare of the area's social homesFailing Decent Homes
North Yorkshire3221%0
Preston2632%0
Peterborough2131%0
Cheshire East1901%0
Somerset1680%0
South Gloucestershire1591%0
Wiltshire1560%0
Cheshire West and Chester1461%0
County Durham1430%0
Doncaster1421%0
Ribble Valley1364%0
Wakefield1330%0
Stroud1302%0
West Lancashire1302%0
Wigan1250%0
191 more areas
West Northamptonshire1130%0
Teignbridge1132%0
East Riding of Yorkshire1071%0
Buckinghamshire1060%0
Northumberland1030%0
Huntingdonshire971%0
Telford and Wrekin931%0
Wyre912%0
Tewkesbury901%0
North Devon821%0
Stratford-on-Avon821%0
Bristol810%0
Cornwall810%0
Central Bedfordshire780%0
South Holland781%0
Newark and Sherwood781%0
Milton Keynes770%0
Dover771%0
Rushcliffe761%0
Lancaster741%0
Cumberland720%0
Bradford710%0
Leeds710%0
Mid Suffolk691%0
East Lindsey661%0
Warwick661%0
Isle of Wight651%0
East Devon651%0
Swale651%0
Vale of White Horse651%0
Fylde642%0
Stafford631%0
Mansfield621%0
Bassetlaw601%0
West Oxfordshire601%0
Barnsley590%0
Shropshire580%0
Wokingham571%0
North Hertfordshire560%0
Maidstone540%0
Reigate and Banstead541%0
Westmorland and Furness510%0
Birmingham510%0
South Ribble491%0
Torbay451%0
Stockton-on-Tees440%0
Bournemouth, Christchurch and Poole430%0
Bolsover431%0
Havant420%0
Sefton420%0
Darlington410%0
North Northamptonshire410%0
Rother411%0
Bath and North East Somerset390%0
Torridge391%0
Wealden390%0
Bedford380%0
Hyndburn381%0
Dorset370%0
Knowsley370%0
South Kesteven360%0
Cherwell360%0
South Tyneside360%0
Herefordshire350%0
South Derbyshire351%0
Tendring351%0
Plymouth340%0
Ealing340%0
Derby320%0
Bracknell Forest320%0
Forest of Dean321%0
Canterbury320%0
Arun320%0
Winchester310%0
Nuneaton and Bedworth310%0
Blackpool290%0
East Cambridgeshire290%0
South Cambridgeshire290%0
Harlow290%0
Folkestone and Hythe290%0
Thanet290%0
South Oxfordshire290%0
Pendle281%0
Mid Sussex280%0
Wychavon270%0
Stoke-on-Trent260%0
Rushmoor260%0
North Kesteven260%0
Derbyshire Dales251%0
Eastleigh250%0
Tunbridge Wells250%0
South Staffordshire250%0
Middlesbrough240%0
Liverpool240%0
Kirklees240%0
Sunderland230%0
Swindon220%0
Fenland220%0
High Peak220%0
Gloucester220%0
Harborough220%0
South Norfolk220%0
Hartlepool210%0
North East Derbyshire210%0
Maldon211%0
Rotherham210%0
North Somerset200%0
Luton200%0
Boston200%0
Wirral200%0
Cotswold190%0
Basingstoke and Deane190%0
North West Leicestershire190%0
Rugby190%0
Ashford180%0
Ashfield180%0
Rochdale180%0
St. Helens180%0
Lichfield170%0
Trafford170%0
Medway160%0
West Lindsey150%0
Cannock Chase150%0
Coventry150%0
Chesterfield140%0
Ipswich140%0
Dudley140%0
Solihull140%0
Brentwood130%0
Burnley130%0
Staffordshire Moorlands130%0
Surrey Heath130%0
Chichester130%0
West Suffolk130%0
West Berkshire120%0
Cambridge120%0
South Hams120%0
West Devon120%0
Braintree120%0
East Staffordshire120%0
Waverley120%0
Redditch120%0
Harrow120%0
Newham120%0
North Lincolnshire110%0
Rutland111%0
Nottingham110%0
Cheltenham110%0
Dacorum110%0
Elmbridge110%0
Redcar and Cleveland90%0
North East Lincolnshire90%0
St Albans90%0
Wolverhampton90%0
Hounslow90%0
Southwark90%0
Charnwood80%0
Babergh80%0
Lewes70%0
Rossendale70%0
Horsham70%0
Malvern Hills70%0
Tameside70%0
Newcastle upon Tyne70%0
Sandwell70%0
Blackburn with Darwen60%0
Chelmsford60%0
Mole Valley60%0
Worcester60%0
Thurrock50%0
Southampton50%0
Amber Valley50%0
Gravesham50%0
Salford50%0
North Tyneside50%0
Lambeth50%0
Broxtowe40%0
Welwyn Hatfield40%0
Calderdale40%0
Halton30%0
Hart30%0
Manchester30%0
Enfield30%0
Redbridge30%0
Warrington20%0
Reading20%0
Portsmouth20%0
Melton20%0
Fareham10%0
Tonbridge and Malling10%0
Tower Hamlets10%0

Housing association homes by local authority, 31 March 2026 (Statistical Data Return).

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.

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