Who owns the social housing in Lichfield?
Lichfield has 7,453 social homes owned by 23 landlords: the council owns 11 (31 March 2025) and housing associations and other registered providers 7,442 (31 March 2026). The largest is Bromford Flagship with 5,255 (71%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Lichfield) ranges from 63.9% (Sanctuary Housing Association) to 84.1% (Bromford Flagship). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Lichfield
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Bromford Flagship | 5,255 (71%) | 2 | 84.1% | 0.0% | 70.2% | 70.7 | not graded |
| Midland Heart | 649 (9%) | 0 | 78.7% | 0.0% | 88.1% | 59.8 | C1 |
| Platform Housing Group | 349 (5%) | 0 | 64.6% | 0.1% | 62.3% | 72.9 | not graded |
| Orbit Group | 332 (4%) | 0 | 65.6% | 0.5% | 67.4% | 87.0 | not graded |
| Sanctuary Housing Association | 324 (4%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Walsall Housing Group | 199 (3%) | 0 | 77.2% | 0.1% | 81.9% | 32.2 | C1 |
| Housing 21 | 62 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| GreenSquareAccord | 55 (1%) | 0 | 58.2% | 0.0% | 76.6% | 194.1 | C2 |
| Clarion Housing Group | 49 (1%) | 0 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| The Housing Plus Group | 30 (0%) | 0 | 80.2% | 0.1% | 80.5% | 69.6 | C2 |
| Trent & Dove Housing | 29 (0%) | 0 | 81.8% | 0.0% | 66.3% | 20.7 | C2 |
| Trident Housing Association | 27 (0%) | 0 | 59.9% | 0.1% | 97.7% | 43.9 | C2 |
| Inclusion Housing Community Interest Company | 24 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Heylo Housing Registered Provider | 17 (0%) | 0 | — | — | — | — | not graded |
| Citizen Housing Group | 14 (0%) | 0 | 65.6% | 0.1% | 81.7% | 137.1 | C1 |
2 more landlords
| Lichfield Council council | 11 (0%) | — | — | — | — | — | not graded |
| The Riverside Group | 10 (0%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
* Housing associations only, homes in Lichfield (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
6 smaller landlords with fewer than 10 homes here (17 homes)
Stonewater, Advance Housing and Support, Encircle Housing, The Birch, Samson and Littleton United Charities, Metropolitan Housing Trust, Your Housing Group
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 100% of the social homes in Lichfield belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in West Midlands.