Who owns the social housing in Hart?
Hart has 4,776 social homes owned by 23 landlords: the council owns 41 (31 March 2025) and housing associations and other registered providers 4,735 (31 March 2026). The largest is Vivid Housing with 2,830 (59%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Hart) ranges from 63.1% (Sovereign Network Group) to 86.1% (Anchor Hanover Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Hart
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Vivid Housing | 2,830 (59%) | 0 | 73.3% | 0.0% | 60.5% | 92.0 | not graded |
| Abri Group | 601 (13%) | 0 | 74.5% | 0.0% | 94.7% | 69.9 | C2 |
| Metropolitan Housing Trust | 443 (9%) | 9 | 67.7% | 2.9% | 83.4% | 115.7 | C2 |
| Sovereign Network Group | 428 (9%) | 7 | 63.1% | 2.1% | 68.6% | 97.2 | C2 |
| Anchor Hanover Group | 156 (3%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Aster Group | 88 (2%) | 0 | 79.1% | 0.1% | 84.0% | 48.2 | C1 |
| Home Group | 61 (1%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Clarion Housing Group | 50 (1%) | 0 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Hart Council council | 41 (1%) | — | — | — | — | — | not graded |
| English Rural Housing Association | 23 (0%) | 0 | 77.0% | 0.0% | 82.1% | 11.2 | C2 |
| Hastoe Housing Association | 12 (0%) | 0 | 63.9% | 0.4% | 80.3% | 46.9 | C2 |
* Housing associations only, homes in Hart (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
12 smaller landlords with fewer than 10 homes here (43 homes)
Windrush Alliance UK Community Interest Company, Auckland Home Solutions, Life 2009, Accent Group, London & Quadrant Housing Trust, Advance Housing and Support, Heylo Housing Registered Provider, Moat Homes, Peabody Trust, Southern Housing, Stonewater, A2Dominion Housing Group
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 99% of the social homes in Hart belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in South East.