Who owns the social housing in South Tyneside?
South Tyneside has 21,537 social homes owned by 25 landlords: the council owns 15,829 (31 March 2025) and housing associations and other registered providers 5,708 (31 March 2026). The largest is South Tyneside Council with 15,829 (73%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only South Tyneside) ranges from 64.3% (Places for People Group) to 86.1% (Anchor Hanover Group); the council: 65.1%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in South Tyneside
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| South Tyneside Council council | 15,829 (73%) | — | 65.1% | 0.0% | 91.9% | 48.8 | not graded |
| Karbon Homes | 1,634 (8%) | 0 | 81.5% | 0.0% | 59.3% | 74.0 | C1 |
| Home Group | 1,493 (7%) | 10 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| The Riverside Group | 913 (4%) | 34 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Places for People Group | 612 (3%) | 9 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Bernicia Group | 295 (1%) | 0 | 80.5% | 0.0% | 77.7% | 63.3 | not graded |
| Anchor Hanover Group | 294 (1%) | 7 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Durham Aged Mineworkers' Homes Association | 108 (1%) | 0 | 94.2% | 0.0% | 83.2% | 6.3 | C2 |
| Tyne Housing Association | 52 (0%) | 0 | — | — | — | — | not graded |
| Housing 21 | 50 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Heylo Housing Registered Provider | 36 (0%) | 0 | — | — | — | — | not graded |
| North Star Housing Group | 36 (0%) | 0 | 86.4% | 0.0% | 92.2% | 43.8 | C1 |
| Railway Housing Association and Benefit Fund | 32 (0%) | 0 | 81.8% | 0.1% | 63.9% | 58.4 | C1 |
| TCUK Homes | 29 (0%) | 0 | — | — | — | — | not graded |
| Bomarsund Housing Co-operative | 29 (0%) | 0 | — | — | — | — | not graded |
2 more landlords
| Gentoo Group | 25 (0%) | 0 | 75.5% | 0.0% | 67.0% | 16.1 | C1 |
| Jane Cameron's Old People's Charity | 24 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in South Tyneside (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
8 smaller landlords with fewer than 10 homes here (46 homes)
Dimensions (UK), Golden Lane Housing, Sanctuary Housing Association, Accent Group, Thirteen Housing Group, Legal & General Affordable Homes, Halo Housing Association, MTD Housing
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 99% of the social homes in South Tyneside belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North East.