Who owns the social housing in Stockton-on-Tees?
Stockton-on-Tees has 14,760 social homes owned by 26 landlords, all of them housing associations or other registered providers (31 March 2026); the council owns none. The largest is Thirteen Housing Group with 11,269 (76%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Stockton-on-Tees) ranges from 64.1% (Accent Group) to 86.4% (North Star Housing Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Stockton-on-Tees
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Thirteen Housing Group | 11,269 (76%) | 3 | 77.0% | 0.0% | 77.2% | 57.7 | C1 |
| North Star Housing Group | 862 (6%) | 0 | 86.4% | 0.0% | 92.2% | 43.8 | C1 |
| Accent Group | 687 (5%) | 0 | 64.1% | 0.0% | 81.3% | 72.2 | not graded |
| Karbon Homes | 326 (2%) | 0 | 81.5% | 0.0% | 59.3% | 74.0 | C1 |
| Places for People Group | 301 (2%) | 4 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Home Group | 245 (2%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Anchor Hanover Group | 196 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Beyond Housing | 186 (1%) | 0 | 67.1% | 0.1% | 60.5% | 32.6 | not graded |
| Hellens Residential | 150 (1%) | 0 | — | — | — | — | not graded |
| Habinteg Housing Association | 130 (1%) | 0 | 67.2% | 0.2% | 78.8% | 36.9 | C2 |
| Broadacres Housing Association | 79 (1%) | 0 | 87.4% | 0.2% | 69.4% | 47.1 | C1 |
| Believe Housing | 53 (0%) | 0 | 78.1% | 0.1% | 87.1% | 39.9 | not graded |
| Railway Housing Association and Benefit Fund | 53 (0%) | 0 | 81.8% | 0.1% | 63.9% | 58.4 | C1 |
| Heylo Housing Registered Provider | 44 (0%) | 0 | — | — | — | — | not graded |
| Housing 21 | 37 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
6 more landlords
| YMCA North Tyneside | 26 (0%) | 0 | — | — | — | — | not graded |
| Care Housing Association | 23 (0%) | 0 | — | — | — | — | not graded |
| New Walk Property Management | 20 (0%) | 0 | — | — | — | — | not graded |
| Creative Support | 18 (0%) | 0 | — | — | — | — | not graded |
| Together Housing Group | 18 (0%) | 0 | 80.6% | 0.0% | 89.0% | 56.5 | C1 |
| Livin Housing | 17 (0%) | 0 | 91.0% | 0.0% | 86.3% | 16.6 | C1 |
* Housing associations only, homes in Stockton-on-Tees (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
5 smaller landlords with fewer than 10 homes here (20 homes)
Bernicia Group, The Riverside Group, Dimensions (UK), Inclusion Housing Community Interest Company, Arpeggio Properties
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in Stockton-on-Tees belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North East.