Who owns the social housing in Gloucester?
Gloucester has 9,645 social homes owned by 36 landlords: the council owns 31 (31 March 2025) and housing associations and other registered providers 9,614 (31 March 2026). The largest is Gloucester City Homes with 4,555 (47%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Gloucester) ranges from 58.2% (GreenSquareAccord) to 86.1% (Anchor Hanover Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Gloucester
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Gloucester City Homes | 4,555 (47%) | 4 | 74.8% | 0.0% | 75.9% | 60.4 | not graded |
| The Guinness Partnership | 1,485 (15%) | 0 | 67.7% | 0.2% | 78.3% | 56.1 | C1 |
| GreenSquareAccord | 714 (7%) | 0 | 58.2% | 0.0% | 76.6% | 194.1 | C2 |
| Bromford Flagship | 703 (7%) | 0 | 84.1% | 0.0% | 70.2% | 70.7 | not graded |
| Rooftop Housing Group | 517 (5%) | 2 | 65.9% | 1.6% | 63.2% | 41.8 | C2 |
| Cheltenham Young Men's Christian Association | 144 (1%) | 0 | — | — | — | — | not graded |
| Anchor Hanover Group | 144 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| The Gloucester Charities Trust | 137 (1%) | 0 | — | — | — | — | not graded |
| Sovereign Network Group | 131 (1%) | 0 | 63.1% | 2.1% | 68.6% | 97.2 | C2 |
| Two Rivers Housing | 124 (1%) | 0 | 79.5% | 0.0% | 57.0% | 28.0 | C1 |
| Places for People Group | 116 (1%) | 8 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Stonewater | 90 (1%) | 0 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| The Riverside Group | 83 (1%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Cottsway Housing Association | 81 (1%) | 0 | 84.9% | 0.0% | 69.9% | 54.5 | not graded |
| Sanctuary Housing Association | 77 (1%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
15 more landlords
| LiveWest Homes | 63 (1%) | 0 | 85.9% | 0.0% | 77.1% | 47.8 | not graded |
| Home Group | 62 (1%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Advance Housing and Support | 59 (1%) | 0 | 80.5% | 0.1% | 93.2% | 59.0 | C2 |
| Housing 21 | 48 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Golden Lane Housing | 42 (0%) | 0 | 78.8% | 0.0% | 96.5% | 40.5 | C1 |
| Bespoke Supportive Tenancies | 37 (0%) | 0 | 67.9% | 5.8% | 83.0% | 67.3 | not graded |
| Sage Homes RP | 34 (0%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
| Auckland Home Solutions | 31 (0%) | 0 | — | — | — | — | not graded |
| Gloucester Council council | 31 (0%) | — | — | — | — | — | not graded |
| Falcon Housing Association C.I.C | 29 (0%) | 0 | — | — | — | — | not graded |
| Platform Housing Group | 26 (0%) | 0 | 64.6% | 0.1% | 62.3% | 72.9 | not graded |
| Heylo Housing Registered Provider | 22 (0%) | 0 | — | — | — | — | not graded |
| Legal & General Affordable Homes | 21 (0%) | 0 | 79.6% | 0.0% | 86.1% | 26.8 | C1* |
| Trinity Housing Association | 12 (0%) | 0 | — | — | — | — | not graded |
| Pivotal Housing Association | 11 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Gloucester (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
6 smaller landlords with fewer than 10 homes here (16 homes)
P3 Housing, First Priority Housing Association, Inclusion Housing Community Interest Company, George Jones Charity, M&G UK Shared Ownership, Moat Homes
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 96% of the social homes in Gloucester belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in South West.