Who owns the social housing in Tower Hamlets?
Tower Hamlets has 48,910 social homes owned by 48 landlords: the council owns 11,777 (31 March 2025) and housing associations and other registered providers 37,133 (31 March 2026). The largest is London Borough of Tower Hamlets with 11,777 (24%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Tower Hamlets) ranges from 43.8% (Tower Hamlets Community Housing) to 84.1% (Poplar Housing And Regeneration Community Association); the council: 60.1%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Tower Hamlets
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| London Borough of Tower Hamlets council | 11,777 (24%) | — | 60.1% | 20.1% | 75.6% | 84.0 | C3 |
| Poplar Housing And Regeneration Community Association | 5,467 (11%) | 0 | 84.1% | 0.0% | 96.9% | 79.9 | C1 |
| Clarion Housing Group | 4,207 (9%) | 40 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| The Riverside Group | 3,446 (7%) | 45 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Peabody Trust | 2,741 (6%) | 2 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
| Gateway Housing Association | 2,638 (5%) | 0 | 65.1% | 0.1% | 85.9% | 94.0 | not graded |
| London & Quadrant Housing Trust | 2,415 (5%) | 24 | 53.5% | 1.6% | 71.1% | 125.5 | C2 |
| Notting Hill Genesis | 2,382 (5%) | 1 | 53.8% | 0.4% | 73.2% | 108.3 | C3 |
| East End Homes | 2,362 (5%) | 141 | 58.2% | 4.1% | 81.6% | 81.4 | not graded |
| Tower Hamlets Community Housing | 2,026 (4%) | 179 | 43.8% | 1.9% | 78.1% | 144.6 | not graded |
| Sanctuary Housing Association | 1,992 (4%) | 1 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Southern Housing | 1,820 (4%) | 5 | 63.0% | 0.4% | 72.9% | 98.2 | C2 |
| Newlon Housing Trust | 1,024 (2%) | 2 | 61.2% | 0.0% | 71.8% | 114.8 | C2 |
| Spitalfields Housing Association | 674 (1%) | 0 | — | — | — | — | not graded |
| The Guinness Partnership | 592 (1%) | 1 | 67.7% | 0.2% | 78.3% | 56.1 | C1 |
25 more landlords
| Metropolitan Housing Trust | 433 (1%) | 3 | 67.7% | 2.9% | 83.4% | 115.7 | C2 |
| Providence Row Housing Association | 423 (1%) | 0 | — | — | — | — | not graded |
| Look Ahead Care and Support | 359 (1%) | 15 | 78.9% | 1.4% | 86.0% | 29.0 | C2 |
| Sovereign Network Group | 304 (1%) | 1 | 63.1% | 2.1% | 68.6% | 97.2 | C2 |
| Salvation Army Housing Association | 231 (0%) | 0 | 73.4% | 6.0% | 84.1% | 47.5 | C2 |
| A2Dominion Housing Group | 173 (0%) | 0 | 60.7% | 0.2% | 73.9% | 199.9 | not graded |
| The Industrial Dwellings Society (1885) | 167 (0%) | 18 | 68.1% | 7.9% | 85.9% | 45.3 | C2 |
| Local Space | 153 (0%) | 9 | 75.3% | 2.9% | 74.6% | 60.4 | C2 |
| Arhag Housing Association | 128 (0%) | 19 | — | — | — | — | not graded |
| North London Muslim Housing Association | 124 (0%) | 0 | — | 0.0% | 98.8% | — | C3 |
| Housing 21 | 120 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Legal & General Affordable Homes | 116 (0%) | 0 | 79.6% | 0.0% | 86.1% | 26.8 | C1* |
| Places for People Group | 110 (0%) | 0 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Home Group | 83 (0%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Grand Union Housing Co-operative | 79 (0%) | 0 | — | — | — | — | not graded |
| Wilfrid East London Housing Co-operative | 67 (0%) | 0 | — | — | — | — | not graded |
| Veterans Aid | 66 (0%) | 0 | — | — | — | — | not graded |
| Paragon Asra Housing | 43 (0%) | 0 | 64.8% | 0.0% | 84.1% | 97.4 | C1 |
| Orbit Group | 35 (0%) | 0 | 65.6% | 0.5% | 67.4% | 87.0 | not graded |
| The Mile End Housing Co-operative | 25 (0%) | 0 | — | — | — | — | not graded |
| Islington and Shoreditch Housing Association | 23 (0%) | 0 | 57.5% | 0.0% | 79.7% | 87.9 | C2 |
| Belgrave Street Housing Co-operative | 21 (0%) | 0 | — | — | — | — | not graded |
| Seymour Housing Co-operative | 12 (0%) | 0 | — | — | — | — | not graded |
| George Green's Almshouses | 11 (0%) | 0 | — | — | — | — | not graded |
| Phoenix Community Housing Co-operative | 10 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Tower Hamlets (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
8 smaller landlords with fewer than 10 homes here (31 homes)
Origin Housing, Karin Housing Association, TBG Open Door, Habinteg Housing Association, Oak Housing, Major Housing Association, M&G UK Shared Ownership, Heylo Housing Registered Provider
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 97% of the social homes in Tower Hamlets belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in London.