Who owns the social housing in Redcar and Cleveland?
Redcar and Cleveland has 13,502 social homes owned by 29 landlords, all of them housing associations or other registered providers (31 March 2026); the council owns none. The largest is Beyond Housing with 10,473 (78%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Redcar and Cleveland) ranges from 64.1% (Accent Group) to 86.4% (North Star Housing Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Redcar and Cleveland
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Beyond Housing | 10,473 (78%) | 2 | 67.1% | 0.1% | 60.5% | 32.6 | not graded |
| Thirteen Housing Group | 1,273 (9%) | 0 | 77.0% | 0.0% | 77.2% | 57.7 | C1 |
| Home Group | 430 (3%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Accent Group | 396 (3%) | 0 | 64.1% | 0.0% | 81.3% | 72.2 | not graded |
| Anchor Hanover Group | 235 (2%) | 4 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Karbon Homes | 183 (1%) | 0 | 81.5% | 0.0% | 59.3% | 74.0 | C1 |
| North Star Housing Group | 137 (1%) | 0 | 86.4% | 0.0% | 92.2% | 43.8 | C1 |
| Housing 21 | 83 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| The Riverside Group | 49 (0%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Encircle Housing | 43 (0%) | 0 | — | — | — | — | not graded |
| Bernicia Group | 30 (0%) | 0 | 80.5% | 0.0% | 77.7% | 63.3 | not graded |
| Sir William Turner's Hospital | 25 (0%) | 0 | — | — | — | — | not graded |
| Railway Housing Association and Benefit Fund | 24 (0%) | 0 | 81.8% | 0.1% | 63.9% | 58.4 | C1 |
| Broadacres Housing Association | 19 (0%) | 0 | 87.4% | 0.2% | 69.4% | 47.1 | C1 |
| Sage Homes RP | 18 (0%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
2 more landlords
| Gentoo Group | 17 (0%) | 0 | 75.5% | 0.0% | 67.0% | 16.1 | C1 |
| Inclusion Housing Community Interest Company | 13 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
* Housing associations only, homes in Redcar and Cleveland (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
12 smaller landlords with fewer than 10 homes here (54 homes)
Heylo Housing Registered Provider, Waythrough, Partners Foundation, Hilldale Housing Association, Golden Lane Housing, Dimensions (UK), Bespoke Supportive Tenancies, Creative Support, MTD Housing, Places for People Group, London & Quadrant Housing Trust, Progress Housing Group
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 99% of the social homes in Redcar and Cleveland belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North East.