Who owns the social housing in Torridge?
Torridge has 3,613 social homes owned by 24 landlords: the council owns 6 (31 March 2025) and housing associations and other registered providers 3,607 (31 March 2026). The largest is Westward Housing Group with 1,928 (53%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Torridge) ranges from 63.9% (Sanctuary Housing Association) to 85.9% (LiveWest Homes). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Torridge
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Westward Housing Group | 1,928 (53%) | 6 | 79.6% | 3.8% | 83.2% | 69.6 | not graded |
| LiveWest Homes | 981 (27%) | 0 | 85.9% | 0.0% | 77.1% | 47.8 | not graded |
| Aster Group | 206 (6%) | 0 | 79.1% | 0.1% | 84.0% | 48.2 | C1 |
| Sanctuary Housing Association | 139 (4%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Hastoe Housing Association | 89 (2%) | 0 | 63.9% | 0.4% | 80.3% | 46.9 | C2 |
| Sage Homes RP | 83 (2%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
| Heylo Housing Registered Provider | 39 (1%) | 0 | — | — | — | — | not graded |
| Newarch Homes | 25 (1%) | 0 | — | — | — | — | not graded |
| North Devon Homes | 25 (1%) | 0 | 73.5% | 2.1% | 84.1% | 50.9 | C1 |
| The Abbeyfield South West Society | 21 (1%) | 0 | — | — | — | — | not graded |
| Places for People Group | 13 (0%) | 0 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Falcon Housing Association C.I.C | 12 (0%) | 0 | — | — | — | — | not graded |
| Sovereign Network Group | 12 (0%) | 0 | 63.1% | 2.1% | 68.6% | 97.2 | C2 |
* Housing associations only, homes in Torridge (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
11 smaller landlords with fewer than 10 homes here (40 homes)
Willow Tree Housing Partnership, Bespoke Supportive Tenancies, Auckland Home Solutions, Torridge Council, Roborough Community Property Association, Woolfardisworthy Sports and Community Hall, Arpeggio Properties, Golden Lane Housing, MTD Housing, Moat Homes, Advance Housing and Support
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 97% of the social homes in Torridge belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in South West.