Who owns the social housing in Dudley?
Dudley has 27,069 social homes owned by 30 landlords: the council owns 20,780 (31 March 2025) and housing associations and other registered providers 6,289 (31 March 2026). The largest is Dudley Metropolitan Borough Council with 20,780 (77%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Dudley) ranges from 58.2% (GreenSquareAccord) to 89.8% (Housing 21); the council: 69.5%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Dudley
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Dudley Metropolitan Borough Council council | 20,780 (77%) | — | 69.5% | 3.8% | 96.8% | 40.0 | not graded |
| Stonewater | 1,010 (4%) | 1 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| GreenSquareAccord | 854 (3%) | 0 | 58.2% | 0.0% | 76.6% | 194.1 | C2 |
| Midland Heart | 817 (3%) | 0 | 78.7% | 0.0% | 88.1% | 59.8 | C1 |
| Bromford Flagship | 708 (3%) | 0 | 84.1% | 0.0% | 70.2% | 70.7 | not graded |
| Black Country Housing Group | 705 (3%) | 3 | 85.7% | 0.0% | 92.1% | 47.6 | not graded |
| Sanctuary Housing Association | 424 (2%) | 1 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Citizen Housing Group | 400 (1%) | 0 | 65.6% | 0.1% | 81.7% | 137.1 | C1 |
| Housing 21 | 281 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Platform Housing Group | 260 (1%) | 0 | 64.6% | 0.1% | 62.3% | 72.9 | not graded |
| Churches Housing Association of Dudley and District | 255 (1%) | 0 | — | — | — | — | not graded |
| Walsall Housing Group | 191 (1%) | 0 | 77.2% | 0.1% | 81.9% | 32.2 | C1 |
| Nehemiah United Churches Housing Association | 87 (0%) | 0 | 77.7% | 0.0% | 93.5% | 30.1 | C2 |
| MTD Housing | 76 (0%) | 0 | — | — | — | — | not graded |
| TCUK Homes | 59 (0%) | 0 | — | — | — | — | not graded |
4 more landlords
| Anchor Hanover Group | 43 (0%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Inclusion Housing Community Interest Company | 39 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Golden Lane Housing | 25 (0%) | 0 | 78.8% | 0.0% | 96.5% | 40.5 | C1 |
| Heylo Housing Registered Provider | 14 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Dudley (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
11 smaller landlords with fewer than 10 homes here (41 homes)
Home Group, Sage Rented, Sparrow Shared Ownership, Encircle Housing, Advance Housing and Support, The Housing Plus Group, Trident Housing Association, Dimensions (UK), Bespoke Supportive Tenancies, bpha, Clarion Housing Group
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in Dudley belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in West Midlands.