Who owns the social housing in Sefton?
Sefton has 20,391 social homes owned by 36 landlords: the council owns 66 (31 March 2025) and housing associations and other registered providers 20,325 (31 March 2026). The largest is One Vision Housing with 10,787 (53%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Sefton) ranges from 63.9% (Sanctuary Housing Association) to 86.1% (Anchor Hanover Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Sefton
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| One Vision Housing | 10,787 (53%) | 0 | 85.5% | 0.0% | 87.5% | 49.9 | C1 |
| The Riverside Group | 2,354 (12%) | 3 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Jigsaw Homes Group | 1,588 (8%) | 0 | 68.9% | 0.4% | 80.1% | 41.8 | not graded |
| Plus Dane Housing | 893 (4%) | 0 | 72.6% | 0.0% | 74.5% | 81.5 | C2 |
| Prima Housing Group | 576 (3%) | 0 | 77.6% | 0.0% | 78.8% | 31.7 | C1 |
| Anchor Hanover Group | 478 (2%) | 2 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Crosby Housing Association | 432 (2%) | 0 | — | — | — | — | not graded |
| Regenda | 431 (2%) | 2 | 76.6% | 0.0% | 92.5% | 56.0 | C1 |
| Your Housing Group | 412 (2%) | 3 | 75.0% | 0.0% | 38.1% | 89.7 | C2 |
| Onward Group | 411 (2%) | 1 | 68.3% | 0.1% | 81.8% | 62.7 | C1 |
| Sanctuary Housing Association | 356 (2%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Torus62 | 342 (2%) | 0 | 73.8% | 0.2% | 97.5% | 57.8 | C1 |
| Livv Housing Group | 241 (1%) | 0 | 69.3% | 0.0% | 82.7% | 37.2 | C1 |
| Housing 21 | 196 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Places for People Group | 137 (1%) | 7 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
13 more landlords
| Great Places Housing Group | 132 (1%) | 0 | 70.8% | 0.1% | 78.4% | 98.1 | C1 |
| Excel Housing Solutions | 130 (1%) | 0 | — | — | — | — | not graded |
| Harbour Light Assisted Living | 98 (0%) | 0 | — | — | — | — | not graded |
| Halo Housing Association | 78 (0%) | 0 | — | — | — | — | not graded |
| Sefton Council council | 66 (0%) | — | — | — | — | — | not graded |
| Heylo Housing Registered Provider | 42 (0%) | 0 | — | — | — | — | not graded |
| Habinteg Housing Association | 41 (0%) | 0 | 67.2% | 0.2% | 78.8% | 36.9 | C2 |
| The Abbeyfield Society | 39 (0%) | 0 | — | — | — | — | not graded |
| Together Housing Group | 31 (0%) | 0 | 80.6% | 0.0% | 89.0% | 56.5 | C1 |
| Progress Housing Group | 26 (0%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| Legal & General Affordable Homes | 16 (0%) | 0 | 79.6% | 0.0% | 86.1% | 26.8 | C1* |
| Liverpool Gingerbread Housing Co-operative | 13 (0%) | 0 | — | — | — | — | not graded |
| Hilldale Housing Association | 11 (0%) | 0 | 89.2% | 0.0% | 99.2% | 33.8 | not graded |
* Housing associations only, homes in Sefton (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
8 smaller landlords with fewer than 10 homes here (34 homes)
Encircle Housing, Assured Living Housing Association, Blue Square Residential, Falcon Housing Association C.I.C, Trinity Housing Association, Golden Lane Housing, Inclusion Housing Community Interest Company, Birkenhead Forum Housing Association
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 95% of the social homes in Sefton belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North West.