Who owns the social housing in West Lindsey?
West Lindsey has 5,779 social homes owned by 20 landlords: the council owns 16 (31 March 2025) and housing associations and other registered providers 5,763 (31 March 2026). The largest is Acis Group with 3,908 (68%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only West Lindsey) ranges from 61.8% (Amplius Living) to 80.4% (Acis Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in West Lindsey
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Acis Group | 3,908 (68%) | 0 | 80.4% | 0.0% | 99.9% | 35.7 | not graded |
| Amplius Living | 631 (11%) | 1 | 61.8% | 1.4% | 67.4% | 114.4 | C2 |
| Platform Housing Group | 408 (7%) | 0 | 64.6% | 0.1% | 62.3% | 72.9 | not graded |
| Ongo Homes | 202 (3%) | 0 | 66.9% | 0.2% | 69.6% | 46.2 | not graded |
| Places for People Group | 179 (3%) | 3 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Lace Housing | 128 (2%) | 0 | — | — | — | — | not graded |
| Anchor Hanover Group | 97 (2%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Sanctuary Housing Association | 93 (2%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Together Housing Group | 33 (1%) | 0 | 80.6% | 0.0% | 89.0% | 56.5 | C1 |
| P3 Housing | 18 (0%) | 0 | — | — | — | — | not graded |
| West Lindsey Council council | 16 (0%) | — | — | — | — | — | not graded |
| Heylo Housing Registered Provider | 15 (0%) | 0 | — | — | — | — | not graded |
| Progress Housing Group | 12 (0%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| Lincolnshire Rural Housing Association | 11 (0%) | 0 | — | — | — | — | not graded |
| Bespoke Supportive Tenancies | 10 (0%) | 0 | 67.9% | 5.8% | 83.0% | 67.3 | not graded |
* Housing associations only, homes in West Lindsey (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
5 smaller landlords with fewer than 10 homes here (18 homes)
Framework Housing Association, Lincolnshire Housing Partnership, Golden Lane Housing, M&G UK Shared Ownership, Advance Housing and Support
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 97% of the social homes in West Lindsey belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East Midlands.