Who owns the social housing in Luton?
Luton has 12,693 social homes owned by 31 landlords: the council owns 7,607 (31 March 2025) and housing associations and other registered providers 5,086 (31 March 2026). The largest is Luton Borough Council with 7,607 (60%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Luton) ranges from 58.7% (Peabody Trust) to 82.0% (Paradigm Housing Group); the council: 70.4%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Luton
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Luton Borough Council council | 7,607 (60%) | — | 70.4% | 0.8% | 83.3% | 32.0 | not graded |
| Peabody Trust | 1,495 (12%) | 3 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
| Clarion Housing Group | 842 (7%) | 3 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Paradigm Housing Group | 530 (4%) | 0 | 82.0% | 0.7% | 86.8% | 55.2 | not graded |
| Stonewater | 472 (4%) | 2 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| Luton Community Housing | 346 (3%) | 8 | — | — | — | — | not graded |
| Hightown Housing Association | 293 (2%) | 0 | 68.3% | 0.0% | 93.7% | 42.4 | not graded |
| bpha | 255 (2%) | 0 | 71.8% | 0.0% | 66.6% | 38.5 | C1 |
| Southern Housing | 242 (2%) | 0 | 63.0% | 0.4% | 72.9% | 98.2 | C2 |
| Places for People Group | 79 (1%) | 1 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Anchor Hanover Group | 76 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Notting Hill Genesis | 72 (1%) | 0 | 53.8% | 0.4% | 73.2% | 108.3 | C3 |
| Home Group | 56 (0%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Keystage C.I.C | 48 (0%) | 0 | — | — | — | — | not graded |
| Amplius Living | 41 (0%) | 0 | 61.8% | 1.4% | 67.4% | 114.4 | C2 |
10 more landlords
| Aylott Janes Almshouses | 36 (0%) | 0 | — | — | — | — | not graded |
| Settle Group | 28 (0%) | 0 | 74.7% | 0.0% | 69.5% | 95.6 | not graded |
| Sage Homes RP | 25 (0%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
| Heylo Housing Registered Provider | 20 (0%) | 0 | — | — | — | — | not graded |
| Hastoe Housing Association | 20 (0%) | 0 | 63.9% | 0.4% | 80.3% | 46.9 | C2 |
| The Papworth Trust | 18 (0%) | 0 | — | — | — | — | not graded |
| TBG Open Door | 16 (0%) | 1 | — | — | — | — | not graded |
| Advance Housing and Support | 16 (0%) | 0 | 80.5% | 0.1% | 93.2% | 59.0 | C2 |
| IMPAKT Housing & Support | 15 (0%) | 0 | — | — | — | — | not graded |
| Sanctuary Housing Association | 12 (0%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
* Housing associations only, homes in Luton (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
6 smaller landlords with fewer than 10 homes here (33 homes)
Twenty-Fifth Avenue, Langley Trust, London & Quadrant Housing Trust, Windrush Alliance UK Community Interest Company, YMCA Chiltern Group, The Guinness Partnership
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 96% of the social homes in Luton belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East of England.