Who owns the social housing in St Albans?
St Albans has 8,091 social homes owned by 27 landlords: the council owns 4,814 (31 March 2025) and housing associations and other registered providers 3,277 (31 March 2026). The largest is St Albans City and District Council with 4,814 (59%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only St Albans) ranges from 54.3% (St Albans City and District Council) to 82.0% (Paradigm Housing Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in St Albans
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| St Albans City and District Council council | 4,814 (59%) | — | 54.3% | 2.6% | 79.3% | 43.0 | C2 |
| Hightown Housing Association | 1,357 (17%) | 3 | 68.3% | 0.0% | 93.7% | 42.4 | not graded |
| Peabody Trust | 630 (8%) | 0 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
| Watford Community Housing Trust | 203 (3%) | 0 | 71.6% | 0.2% | 58.8% | 24.9 | not graded |
| Settle Group | 184 (2%) | 0 | 74.7% | 0.0% | 69.5% | 95.6 | not graded |
| Home Group | 160 (2%) | 1 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Origin Housing | 145 (2%) | 0 | 63.6% | 0.9% | 87.2% | 88.6 | not graded |
| Paradigm Housing Group | 143 (2%) | 0 | 82.0% | 0.7% | 86.8% | 55.2 | not graded |
| Sovereign Network Group | 114 (1%) | 0 | 63.1% | 2.1% | 68.6% | 97.2 | C2 |
| Clarion Housing Group | 46 (1%) | 0 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| bpha | 40 (0%) | 0 | 71.8% | 0.0% | 66.6% | 38.5 | C1 |
| Housing 21 | 38 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Anchor Hanover Group | 35 (0%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Sage Rented | 32 (0%) | 0 | 66.7% | 0.0% | 67.9% | 26.7 | not graded |
| Paragon Asra Housing | 31 (0%) | 0 | 64.8% | 0.0% | 84.1% | 97.4 | C1 |
6 more landlords
| Sparrow Shared Ownership | 25 (0%) | 0 | — | — | — | — | C1* |
| Amplius Living | 20 (0%) | 0 | 61.8% | 1.4% | 67.4% | 114.4 | C2 |
| Auckland Home Solutions | 14 (0%) | 0 | — | — | — | — | not graded |
| Ability Housing Association | 14 (0%) | 0 | — | — | — | — | not graded |
| Dimensions (UK) | 13 (0%) | 0 | — | — | — | — | not graded |
| B3 Living | 10 (0%) | 0 | 84.7% | 0.5% | 84.0% | 78.1 | C1 |
* Housing associations only, homes in St Albans (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
6 smaller landlords with fewer than 10 homes here (23 homes)
Heylo Housing Registered Provider, First Priority Housing Association, Life 2009, Progress Housing Group, Thrive Homes, Advance Housing and Support
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 99% of the social homes in St Albans belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East of England.