Who owns the social housing in Westmorland and Furness?
Westmorland and Furness has 11,830 social homes owned by 31 landlords: the council owns 2,571 (31 March 2025) and housing associations and other registered providers 9,259 (31 March 2026). The largest is South Lakes Housing with 3,320 (28%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Westmorland and Furness) ranges from 64.1% (Accent Group) to 89.8% (Housing 21); the council: 79.6%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Westmorland and Furness
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| South Lakes Housing | 3,320 (28%) | 3 | 79.9% | 0.0% | 78.4% | 23.2 | not graded |
| Westmorland and Furness Council council | 2,571 (22%) | — | 79.6% | 0.0% | 82.0% | 7.0 | C2 |
| Eden Housing Association | 1,723 (15%) | 0 | 82.6% | 0.0% | 96.5% | 27.9 | not graded |
| The Riverside Group | 928 (8%) | 3 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Castles & Coasts Housing Association | 888 (8%) | 0 | 76.9% | 0.3% | 92.2% | 25.9 | not graded |
| Home Group | 833 (7%) | 1 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Accent Group | 589 (5%) | 0 | 64.1% | 0.0% | 81.3% | 72.2 | not graded |
| Anchor Hanover Group | 216 (2%) | 9 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Housing 21 | 163 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Sanctuary Housing Association | 88 (1%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Mitre Housing Association | 77 (1%) | 0 | — | — | — | — | not graded |
| The Fairoak Housing Association | 53 (0%) | 0 | — | — | — | — | not graded |
| Heylo Housing Registered Provider | 51 (0%) | 0 | — | — | — | — | not graded |
| Progress Housing Group | 51 (0%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| Inclusion Housing Community Interest Company | 49 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
8 more landlords
| Kendal Almshouse Charity | 42 (0%) | 0 | — | — | — | — | not graded |
| New Foundations Housing Association | 38 (0%) | 0 | — | — | — | — | not graded |
| Broadacres Housing Association | 34 (0%) | 0 | 87.4% | 0.2% | 69.4% | 47.1 | C1 |
| Hilldale Housing Association | 22 (0%) | 0 | 89.2% | 0.0% | 99.2% | 33.8 | not graded |
| The Abbeyfield Society | 16 (0%) | 0 | — | — | — | — | not graded |
| Dimensions (UK) | 13 (0%) | 0 | — | — | — | — | not graded |
| Abbeyfield Silverdale Society | 12 (0%) | 0 | — | — | — | — | not graded |
| Waythrough | 11 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Westmorland and Furness (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
8 smaller landlords with fewer than 10 homes here (42 homes)
Care Housing Association, Encircle Housing, Granville Community Homes, Creative Support, Golden Lane Housing, Dawson Housing, MTD Housing, Places for People Group
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 97% of the social homes in Westmorland and Furness belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North West.