Who owns the social housing in Middlesbrough?
Middlesbrough has 15,767 social homes owned by 34 landlords: the council owns 67 (31 March 2025) and housing associations and other registered providers 15,700 (31 March 2026). The largest is Thirteen Housing Group with 11,949 (76%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Middlesbrough) ranges from 64.1% (Accent Group) to 86.4% (North Star Housing Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Middlesbrough
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Thirteen Housing Group | 11,949 (76%) | 3 | 77.0% | 0.0% | 77.2% | 57.7 | C1 |
| North Star Housing Group | 939 (6%) | 0 | 86.4% | 0.0% | 92.2% | 43.8 | C1 |
| Home Group | 887 (6%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Accent Group | 490 (3%) | 0 | 64.1% | 0.0% | 81.3% | 72.2 | not graded |
| Places for People Group | 242 (2%) | 6 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Habinteg Housing Association | 237 (2%) | 0 | 67.2% | 0.2% | 78.8% | 36.9 | C2 |
| Karbon Homes | 209 (1%) | 0 | 81.5% | 0.0% | 59.3% | 74.0 | C1 |
| Anchor Hanover Group | 167 (1%) | 14 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Beyond Housing | 117 (1%) | 0 | 67.1% | 0.1% | 60.5% | 32.6 | not graded |
| The Riverside Group | 79 (1%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Housing 21 | 71 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Middlesbrough Council council | 67 (0%) | — | — | — | — | — | not graded |
| New Walk Property Management | 46 (0%) | 0 | — | — | — | — | not graded |
| Oxfield Housing Co-operative Association | 29 (0%) | 0 | — | — | — | — | not graded |
| TCUK Homes | 28 (0%) | 0 | — | — | — | — | not graded |
9 more landlords
| Blackburn YMCA | 27 (0%) | 0 | — | — | — | — | not graded |
| Together Housing Group | 26 (0%) | 0 | 80.6% | 0.0% | 89.0% | 56.5 | C1 |
| Heylo Housing Registered Provider | 24 (0%) | 0 | — | — | — | — | not graded |
| Railway Housing Association and Benefit Fund | 16 (0%) | 0 | 81.8% | 0.1% | 63.9% | 58.4 | C1 |
| Bernicia Group | 15 (0%) | 0 | 80.5% | 0.0% | 77.7% | 63.3 | not graded |
| Sage Homes RP | 15 (0%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
| Depaul Housing Services | 14 (0%) | 0 | — | — | — | — | not graded |
| Sanctuary Housing Association | 13 (0%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Salvation Army Housing Association | 13 (0%) | 0 | 73.4% | 6.0% | 84.1% | 47.5 | C2 |
* Housing associations only, homes in Middlesbrough (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
10 smaller landlords with fewer than 10 homes here (47 homes)
Encircle Housing, Progress Housing Group, Creative Support, YMCA North Tyneside, Golden Lane Housing, Dimensions (UK), Inclusion Housing Community Interest Company, Arpeggio Properties, Legal & General Affordable Homes, MTD Housing
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in Middlesbrough belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North East.