Who owns the social housing in Wirral?
Wirral has 24,355 social homes owned by 38 landlords: the council owns 53 (31 March 2025) and housing associations and other registered providers 24,302 (31 March 2026). The largest is Magenta Living with 12,321 (51%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Wirral) ranges from 63.9% (Sanctuary Housing Association) to 89.8% (Housing 21). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Wirral
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Magenta Living | 12,321 (51%) | 3 | 81.7% | 0.0% | 87.3% | 76.0 | C1 |
| The Riverside Group | 2,195 (9%) | 6 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Onward Group | 1,668 (7%) | 0 | 68.3% | 0.1% | 81.8% | 62.7 | C1 |
| Regenda | 1,601 (7%) | 0 | 76.6% | 0.0% | 92.5% | 56.0 | C1 |
| Prima Housing Group | 1,098 (5%) | 0 | 77.6% | 0.0% | 78.8% | 31.7 | C1 |
| Wirral Methodist Housing Association | 822 (3%) | 0 | — | — | — | — | not graded |
| One Vision Housing | 754 (3%) | 0 | 85.5% | 0.0% | 87.5% | 49.9 | C1 |
| Sanctuary Housing Association | 589 (2%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Alpha (R.S.L.) | 526 (2%) | 0 | — | — | — | — | not graded |
| Torus62 | 468 (2%) | 0 | 73.8% | 0.2% | 97.5% | 57.8 | C1 |
| Family Housing Association (Birkenhead and Wirral) | 401 (2%) | 0 | — | — | — | — | not graded |
| Housing 21 | 296 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Birkenhead Forum Housing Association | 243 (1%) | 0 | — | — | — | — | not graded |
| Anchor Hanover Group | 241 (1%) | 8 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Plus Dane Housing | 202 (1%) | 0 | 72.6% | 0.0% | 74.5% | 81.5 | C2 |
21 more landlords
| Pine Court Housing Association | 131 (1%) | 0 | — | — | — | — | not graded |
| YMCA Cheshire | 95 (0%) | 0 | — | — | — | — | not graded |
| Progress Housing Group | 74 (0%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| Inclusion Housing Community Interest Company | 68 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Methodist Homes Housing Association | 62 (0%) | 0 | — | — | — | — | not graded |
| Wirral Churches' Ark Project | 59 (0%) | 0 | — | — | — | — | not graded |
| Bespoke Supportive Tenancies | 55 (0%) | 0 | 67.9% | 5.8% | 83.0% | 67.3 | not graded |
| Wirral Council council | 53 (0%) | — | — | — | — | — | not graded |
| Jigsaw Homes Group | 47 (0%) | 0 | 68.9% | 0.4% | 80.1% | 41.8 | not graded |
| Harbour Light Assisted Living | 39 (0%) | 0 | — | — | — | — | not graded |
| Great Places Housing Group | 33 (0%) | 0 | 70.8% | 0.1% | 78.4% | 98.1 | C1 |
| Excel Housing Solutions | 30 (0%) | 0 | — | — | — | — | not graded |
| Halo Housing Association | 29 (0%) | 0 | — | — | — | — | not graded |
| Hilldale Housing Association | 23 (0%) | 0 | 89.2% | 0.0% | 99.2% | 33.8 | not graded |
| Encircle Housing | 21 (0%) | 0 | — | — | — | — | not graded |
| Heylo Housing Registered Provider | 20 (0%) | 0 | — | — | — | — | not graded |
| Chrysalis Supported Association | 20 (0%) | 0 | — | — | — | — | not graded |
| Places for People Group | 19 (0%) | 0 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Care Housing Association | 16 (0%) | 0 | — | — | — | — | not graded |
| Golden Lane Housing | 14 (0%) | 0 | 78.8% | 0.0% | 96.5% | 40.5 | C1 |
| Trinity Housing Association | 10 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Wirral (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
2 smaller landlords with fewer than 10 homes here (12 homes)
Auckland Home Solutions, First Priority Housing Association
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 89% of the social homes in Wirral belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North West.