Who owns the social housing in Charnwood?
Charnwood has 10,664 social homes owned by 32 landlords: the council owns 5,428 (31 March 2025) and housing associations and other registered providers 5,236 (31 March 2026). The largest is Charnwood Borough Council with 5,428 (51%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Charnwood) ranges from 61.8% (Amplius Living) to 78.7% (Midland Heart); the council: 68.7%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Charnwood
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Charnwood Borough Council council | 5,428 (51%) | — | 68.7% | 6.2% | 56.5% | 50.6 | C2 |
| East Midlands Housing Group | 1,002 (9%) | 7 | 67.5% | 0.7% | 77.2% | 127.8 | C1 |
| Amplius Living | 703 (7%) | 4 | 61.8% | 1.4% | 67.4% | 114.4 | C2 |
| Nottingham Community Housing Association | 684 (6%) | 0 | 78.2% | 0.0% | 72.2% | 76.8 | C1 |
| Platform Housing Group | 567 (5%) | 0 | 64.6% | 0.1% | 62.3% | 72.9 | not graded |
| Stonewater | 429 (4%) | 0 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| The Riverside Group | 428 (4%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Midland Heart | 398 (4%) | 0 | 78.7% | 0.0% | 88.1% | 59.8 | C1 |
| Paragon Asra Housing | 270 (3%) | 0 | 64.8% | 0.0% | 84.1% | 97.4 | C1 |
| Places for People Group | 147 (1%) | 2 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Metropolitan Housing Trust | 135 (1%) | 2 | 67.7% | 2.9% | 83.4% | 115.7 | C2 |
| The Exaireo Trust | 126 (1%) | 0 | — | — | — | — | not graded |
| Housing 21 | 79 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Anchor Hanover Group | 58 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Advance Housing and Support | 57 (1%) | 0 | 80.5% | 0.1% | 93.2% | 59.0 | C2 |
7 more landlords
| Inclusion Housing Community Interest Company | 27 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Golden Lane Housing | 18 (0%) | 0 | 78.8% | 0.0% | 96.5% | 40.5 | C1 |
| Blue Square Residential | 16 (0%) | 0 | — | — | — | — | not graded |
| Encircle Housing | 14 (0%) | 0 | — | — | — | — | not graded |
| The Abbeyfield Society | 14 (0%) | 0 | — | — | — | — | not graded |
| Progress Housing Group | 13 (0%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| Tuntum Housing Association | 12 (0%) | 0 | 71.0% | 0.6% | 88.7% | 66.1 | C1 |
* Housing associations only, homes in Charnwood (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
10 smaller landlords with fewer than 10 homes here (39 homes)
Heylo Housing Registered Provider, The Charity of Hannah Clarke for Almshouses, Sage Rented, Halo Housing Association, Sparrow Shared Ownership, Falcon Housing Association C.I.C, M&G UK Shared Ownership, Adullam Homes Housing Association, Trinity Housing Association, Great Places Housing Group
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in Charnwood belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East Midlands.