Who owns the social housing in North Somerset?
North Somerset has 11,397 social homes owned by 41 landlords, all of them housing associations or other registered providers (31 March 2026); the council owns none. The largest is NSAH (Alliance Homes) with 6,819 (60%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only North Somerset) ranges from 61.8% (Stonewater) to 89.8% (Housing 21). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in North Somerset
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| NSAH (Alliance Homes) | 6,819 (60%) | 33 | 73.8% | 0.5% | 56.2% | 89.3 | C2 |
| LiveWest Homes | 1,762 (15%) | 0 | 85.9% | 0.0% | 77.1% | 47.8 | not graded |
| Curo Group (Albion) | 670 (6%) | 3 | 70.3% | 1.6% | 90.8% | 97.1 | C1 |
| Stonewater | 387 (3%) | 0 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| Anchor Hanover Group | 287 (3%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Sovereign Network Group | 285 (3%) | 0 | 63.1% | 2.1% | 68.6% | 97.2 | C2 |
| Places for People Group | 159 (1%) | 6 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Housing 21 | 156 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| The Guinness Partnership | 112 (1%) | 0 | 67.7% | 0.2% | 78.3% | 56.1 | C1 |
| Aster Group | 107 (1%) | 0 | 79.1% | 0.1% | 84.0% | 48.2 | C1 |
| Rooftop Housing Group | 66 (1%) | 0 | 65.9% | 1.6% | 63.2% | 41.8 | C2 |
| Abri Group | 61 (1%) | 0 | 74.5% | 0.0% | 94.7% | 69.9 | C2 |
| Sanctuary Housing Association | 60 (1%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| English Rural Housing Association | 48 (0%) | 0 | 77.0% | 0.0% | 82.1% | 11.2 | C2 |
| Sage Homes RP | 41 (0%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
15 more landlords
| Bromford Flagship | 38 (0%) | 0 | 84.1% | 0.0% | 70.2% | 70.7 | not graded |
| Locking Deanery Housing Society | 34 (0%) | 0 | — | — | — | — | not graded |
| Inclusion Housing Community Interest Company | 27 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Golden Lane Housing | 27 (0%) | 0 | 78.8% | 0.0% | 96.5% | 40.5 | C1 |
| Sidcot Friends Housing Society | 26 (0%) | 0 | — | — | — | — | not graded |
| Salvation Army Housing Association | 26 (0%) | 0 | 73.4% | 6.0% | 84.1% | 47.5 | C2 |
| Advance Housing and Support | 22 (0%) | 0 | 80.5% | 0.1% | 93.2% | 59.0 | C2 |
| Heylo Housing Registered Provider | 20 (0%) | 0 | — | — | — | — | not graded |
| YMCA Dulverton Group | 19 (0%) | 0 | — | — | — | — | not graded |
| Willow Tree Housing Partnership | 18 (0%) | 0 | 63.8% | 0.8% | 81.0% | 60.8 | C2 |
| Methodist Homes Housing Association | 17 (0%) | 0 | — | — | — | — | not graded |
| Auckland Home Solutions | 16 (0%) | 0 | — | — | — | — | not graded |
| Julian House | 14 (0%) | 0 | — | — | — | — | not graded |
| Waythrough | 10 (0%) | 0 | — | — | — | — | not graded |
| The Abbeyfield Society | 10 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in North Somerset (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
11 smaller landlords with fewer than 10 homes here (53 homes)
Bespoke Supportive Tenancies, Falcon Housing Association C.I.C, Home Group, Brighter Places, Hilldale Housing Association, Habinteg Housing Association, Brunelcare, Moat Homes, New Foundations Housing Association, M&G UK Shared Ownership, London & Quadrant Housing Trust
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in North Somerset belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in South West.