Who owns the social housing in Telford and Wrekin?
Telford and Wrekin has 16,503 social homes owned by 31 landlords, all of them housing associations or other registered providers (31 March 2026); the council owns none. The largest is The Housing Plus Group with 10,617 (64%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Telford and Wrekin) ranges from 58.2% (GreenSquareAccord) to 86.1% (Anchor Hanover Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Telford and Wrekin
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| The Housing Plus Group | 10,617 (64%) | 16 | 80.2% | 0.1% | 80.5% | 69.6 | C2 |
| Bromford Flagship | 1,713 (10%) | 3 | 84.1% | 0.0% | 70.2% | 70.7 | not graded |
| Sanctuary Housing Association | 1,367 (8%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Bournville Village Trust | 841 (5%) | 0 | 76.7% | 0.0% | 63.6% | 59.5 | C1 |
| Blackburn YMCA | 390 (2%) | 0 | — | — | — | — | not graded |
| Walsall Housing Group | 290 (2%) | 0 | 77.2% | 0.1% | 81.9% | 32.2 | C1 |
| GreenSquareAccord | 257 (2%) | 0 | 58.2% | 0.0% | 76.6% | 194.1 | C2 |
| Anchor Hanover Group | 171 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Sage Homes RP | 140 (1%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
| Housing 21 | 103 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Heylo Housing Registered Provider | 93 (1%) | 0 | — | — | — | — | not graded |
| Inclusion Housing Community Interest Company | 76 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Preferred Homes | 72 (0%) | 0 | — | — | — | — | not graded |
| Connexus Homes | 71 (0%) | 0 | 76.8% | 0.5% | 87.6% | 34.3 | C3 |
| Trident Housing Association | 61 (0%) | 0 | 59.9% | 0.1% | 97.7% | 43.9 | C2 |
6 more landlords
| Habinteg Housing Association | 53 (0%) | 0 | 67.2% | 0.2% | 78.8% | 36.9 | C2 |
| Boughey Roddam Housing Association | 43 (0%) | 0 | — | — | — | — | not graded |
| Old Ben Homes | 38 (0%) | 0 | — | — | — | — | not graded |
| Alpha (R.S.L.) | 32 (0%) | 0 | — | — | — | — | not graded |
| Halo Housing Association | 25 (0%) | 0 | — | — | — | — | not graded |
| Legal & General Affordable Homes | 13 (0%) | 0 | 79.6% | 0.0% | 86.1% | 26.8 | C1* |
* Housing associations only, homes in Telford and Wrekin (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
10 smaller landlords with fewer than 10 homes here (37 homes)
Home Group, Auckland Home Solutions, Creative Support, Shropshire Rural Housing Association, Midland Heart, Progress Housing Group, YMCA Cheshire, Dimensions (UK), Golden Lane Housing, Places for People Group
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 96% of the social homes in Telford and Wrekin belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in West Midlands.