Who owns the social housing in North Tyneside?
North Tyneside has 21,207 social homes owned by 36 landlords: the council owns 13,942 (31 March 2025) and housing associations and other registered providers 7,265 (31 March 2026). The largest is North Tyneside Council with 13,942 (66%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only North Tyneside) ranges from 64.3% (Places for People Group) to 86.1% (Anchor Hanover Group); the council: 70.6%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in North Tyneside
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| North Tyneside Council council | 13,942 (66%) | — | 70.6% | 2.9% | 94.3% | 23.2 | not graded |
| Karbon Homes | 1,740 (8%) | 0 | 81.5% | 0.0% | 59.3% | 74.0 | C1 |
| Home Group | 1,551 (7%) | 9 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Bernicia Group | 1,020 (5%) | 0 | 80.5% | 0.0% | 77.7% | 63.3 | not graded |
| Anchor Hanover Group | 744 (4%) | 66 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Places for People Group | 675 (3%) | 20 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| The Riverside Group | 632 (3%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Housing 21 | 206 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Square Building Trust | 115 (1%) | 0 | — | — | — | — | not graded |
| Castles & Coasts Housing Association | 85 (0%) | 0 | 76.9% | 0.3% | 92.2% | 25.9 | not graded |
| YMCA North Tyneside | 80 (0%) | 0 | — | — | — | — | not graded |
| Habinteg Housing Association | 65 (0%) | 0 | 67.2% | 0.2% | 78.8% | 36.9 | C2 |
| Inclusion Housing Community Interest Company | 50 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Tyne Housing Association | 44 (0%) | 1 | — | — | — | — | not graded |
| Red House Farm Housing Co-operative | 39 (0%) | 0 | — | — | — | — | not graded |
7 more landlords
| Sanctuary Housing Association | 38 (0%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| The Tyne Mariners' Benevolent Institution | 30 (0%) | 1 | — | — | — | — | not graded |
| Progress Housing Group | 27 (0%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| New Walk Property Management | 25 (0%) | 0 | — | — | — | — | not graded |
| TCUK Homes | 14 (0%) | 0 | — | — | — | — | not graded |
| Depaul Housing Services | 14 (0%) | 14 | — | — | — | — | not graded |
| Railway Housing Association and Benefit Fund | 14 (0%) | 0 | 81.8% | 0.1% | 63.9% | 58.4 | C1 |
* Housing associations only, homes in North Tyneside (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
14 smaller landlords with fewer than 10 homes here (57 homes)
Bespoke Supportive Tenancies, Turning Point, Creative Support, Waythrough, Heylo Housing Registered Provider, Thirteen Housing Group, Dimensions (UK), Hellens Residential, MTD Housing, Arpeggio Properties, Halo Housing Association, Metropolitan Housing Trust, Gentoo Group, London & Quadrant Housing Trust
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in North Tyneside belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North East.