Who owns the social housing in your area?

England has 4,578,119 social homes: 1,573,536 owned by councils (31 March 2025) and 3,004,583 by housing associations and other registered providers (31 March 2026). Across the 353 landlords that reported Tenant Satisfaction Measures for 2024/25, the median share of tenants satisfied with the overall service was 71.8% and the median landlord completed 82.5% of routine repairs within its own target. The regulator has graded 249 landlords on consumer standards (C1 best, C4 worst): C1 90, C2 105, C3 46, C4 8. Source: Regulator of Social Housing, MHCLG.

How it works ↓

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

Find your area

Use the search above or pick a region:

Region	Council areas	Social homes
East Midlands	35	354,723
East of England	45	475,449
London	33	885,898
North East	12	279,964
North West	35	629,788
South East	64	622,204
South West	27	386,857
West Midlands	30	497,898
Yorkshire and The Humber	15	445,338

Typical landlord, England 2024/25

Measure	Median of 353 landlords
Satisfied with the overall service (TP01)	71.8%
Satisfied with repairs (TP02)	73.6%
Satisfied with time taken for the last repair (TP03)	69.5%
Home is well maintained (TP04)	71.9%
Home is safe (TP05)	77.6%
Landlord listens and acts (TP06)	61.6%
Satisfied with complaints handling (TP09)	35.5%
Satisfied with anti-social behaviour handling (TP12)	59.5%
Homes not meeting the Decent Homes Standard (RP01)	0.5%
Non-emergency repairs within target (RP02)	82.5%
Emergency repairs within target (RP02)	94.9%
Stage one complaints per 1,000 homes (CH01)	53.9
Stage one complaints answered in time (CH02)	89.9%
Gas safety checks done (BS01)	100.0%
Fire risk assessments done (BS02)	100.0%
Anti-social behaviour cases per 1,000 homes (NM01)	36.0

Two thirds of England's social housing belongs to housing associations and other registered providers; the rest is council housing. In any given area you may find both the council and several associations, so it pays to compare specific landlords.

How to find your landlord

You can find an area by search or through its region, for example London. The area page (there are 296 of them) shows who owns the social housing there and leads on to landlord pages such as Leeds City Council.

How to compare landlords

Tenant Satisfaction Measures (TSM) are collected and published by the landlords themselves; the median for 2024/25 is 71.8% satisfied overall and 35.5% satisfied with how complaints were handled. The consumer standards grade, from C1 (the best) down to C4, is set by the Regulator of Social Housing. The largest provider, Clarion Housing Group, scores 63.7% satisfaction and holds a C2, while LiveWest Homes stands at 85.9%. The regulator's ratings were taken on 28 October 2026 and may lag behind recent changes.

Largest landlords

Landlord	Homes	Satisfied overall	Consumer grade
Clarion Housing Group	108,556	63.7%	C2
Peabody Trust	93,170	58.7%	C2
Sanctuary Housing Association	85,368	63.9%	C1
London & Quadrant Housing Trust	85,235	53.5%	C2
Sovereign Network Group	79,135	63.1%	C2
Southern Housing	69,362	63.0%	C2
The Guinness Partnership	65,201	67.7%	C1
The Riverside Group	64,313	66.6%	not graded
Places for People Group	63,913	64.3%	C1
Birmingham City Council council	58,652	58.5%	not graded
Leeds City Council council	52,569	66.0%	C2
Platform Housing Group	49,648	64.6%	not graded
Notting Hill Genesis	48,310	53.8%	C3
Home Group	48,101	68.2%	C2
Metropolitan Housing Trust	46,186	67.7%	C2
Abri Group	45,741	74.5%	C2
Bromford Flagship	45,708	84.1%	not graded
Orbit Group	41,080	65.6%	not graded
Torus62	41,009	73.8%	C1
LiveWest Homes	39,006	85.9%	not graded

All landlords

Tenant Satisfaction Measures are self-reported for the landlord's whole stock; figures are for 2024/25, the latest published when this site was built.