Who owns the social housing in Shropshire?
Shropshire has 20,703 social homes owned by 36 landlords: the council owns 4,037 (31 March 2025) and housing associations and other registered providers 16,666 (31 March 2026). The largest is The Housing Plus Group with 8,133 (39%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Shropshire) ranges from 61.8% (Stonewater) to 84.5% (Shropshire Council). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Shropshire
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| The Housing Plus Group | 8,133 (39%) | 7 | 80.2% | 0.1% | 80.5% | 69.6 | C2 |
| Connexus Homes | 4,929 (24%) | 91 | 76.8% | 0.5% | 87.6% | 34.3 | C3 |
| Shropshire Council council | 4,037 (19%) | — | 84.5% | 0.3% | 85.6% | 37.8 | not graded |
| Bromford Flagship | 1,265 (6%) | 6 | 84.1% | 0.0% | 70.2% | 70.7 | not graded |
| Sanctuary Housing Association | 614 (3%) | 1 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Stonewater | 322 (2%) | 0 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| Shropshire Rural Housing Association | 308 (1%) | 0 | — | — | — | — | not graded |
| Rooftop Housing Group | 161 (1%) | 0 | 65.9% | 1.6% | 63.2% | 41.8 | C2 |
| Anchor Hanover Group | 155 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Housing 21 | 115 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Great Places Housing Group | 83 (0%) | 0 | 70.8% | 0.1% | 78.4% | 98.1 | C1 |
| Heylo Housing Registered Provider | 58 (0%) | 0 | — | — | — | — | not graded |
| Trident Housing Association | 57 (0%) | 1 | 59.9% | 0.1% | 97.7% | 43.9 | C2 |
| Citizen Housing Group | 52 (0%) | 0 | 65.6% | 0.1% | 81.7% | 137.1 | C1 |
| Shrewsbury Drapers Company Charity | 51 (0%) | 8 | — | — | — | — | not graded |
15 more landlords
| Sage Homes RP | 46 (0%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
| GreenSquareAccord | 44 (0%) | 0 | 58.2% | 0.0% | 76.6% | 194.1 | C2 |
| Habinteg Housing Association | 30 (0%) | 0 | 67.2% | 0.2% | 78.8% | 36.9 | C2 |
| Clarion Housing Group | 28 (0%) | 0 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Rentplus Homes | 23 (0%) | 0 | — | — | — | — | not graded |
| Progress Housing Group | 23 (0%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| Park Properties Housing Association | 22 (0%) | 0 | — | — | — | — | not graded |
| Hosyer-Foxe Charity | 22 (0%) | 0 | — | — | — | — | not graded |
| Golden Lane Housing | 19 (0%) | 0 | 78.8% | 0.0% | 96.5% | 40.5 | C1 |
| Birnbeck Housing Association | 15 (0%) | 0 | — | — | — | — | not graded |
| Walsall Housing Group | 15 (0%) | 0 | 77.2% | 0.1% | 81.9% | 32.2 | C1 |
| Trinity Hospital at Clun | 13 (0%) | 0 | — | — | — | — | not graded |
| Shropshire Association for Supported Housing | 13 (0%) | 0 | — | — | — | — | not graded |
| The Abbeyfield Bishop's Castle and District Society | 11 (0%) | 0 | — | — | — | — | not graded |
| Alpha (R.S.L.) | 10 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Shropshire (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
6 smaller landlords with fewer than 10 homes here (29 homes)
The Community Housing Group, Midland Heart, Sir Job Charlton's Hospital Charity, Encircle Housing, Places for People Group, Metropolitan Housing Trust
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 97% of the social homes in Shropshire belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in West Midlands.