Who owns the social housing in Plymouth?
Plymouth has 23,531 social homes owned by 29 landlords, all of them housing associations or other registered providers (31 March 2026); the council owns none. The largest is Plymouth Community Homes with 14,321 (61%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Plymouth) ranges from 63.1% (Sovereign Network Group) to 85.9% (LiveWest Homes). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Plymouth
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Plymouth Community Homes | 14,321 (61%) | 215 | 83.2% | 1.0% | 80.7% | 42.6 | C2 |
| LiveWest Homes | 2,868 (12%) | 1 | 85.9% | 0.0% | 77.1% | 47.8 | not graded |
| Clarion Housing Group | 1,322 (6%) | 3 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Sovereign Network Group | 1,319 (6%) | 1 | 63.1% | 2.1% | 68.6% | 97.2 | C2 |
| Westward Housing Group | 835 (4%) | 0 | 79.6% | 3.8% | 83.2% | 69.6 | not graded |
| Sanctuary Housing Association | 593 (3%) | 3 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| The Guinness Partnership | 520 (2%) | 0 | 67.7% | 0.2% | 78.3% | 56.1 | C1 |
| Willow Tree Housing Partnership | 488 (2%) | 0 | 63.8% | 0.8% | 81.0% | 60.8 | C2 |
| Aster Group | 405 (2%) | 0 | 79.1% | 0.1% | 84.0% | 48.2 | C1 |
| Bournemouth Churches Housing Association | 219 (1%) | 0 | 75.0% | 0.8% | 85.5% | 51.6 | C2 |
| Anchor Hanover Group | 123 (1%) | 5 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Housing 21 | 121 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Plymouth Charity Trust | 73 (0%) | 0 | — | — | — | — | not graded |
| J49 | 57 (0%) | 0 | — | — | — | — | not graded |
| City of Exeter YMCA | 47 (0%) | 0 | — | — | — | — | not graded |
9 more landlords
| Hastoe Housing Association | 47 (0%) | 0 | 63.9% | 0.4% | 80.3% | 46.9 | C2 |
| Heylo Housing Registered Provider | 34 (0%) | 0 | — | — | — | — | not graded |
| Salvation Army Housing Association | 30 (0%) | 0 | 73.4% | 6.0% | 84.1% | 47.5 | C2 |
| MTD Housing | 18 (0%) | 0 | — | — | — | — | not graded |
| Places for People Group | 18 (0%) | 0 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Advance Housing and Support | 17 (0%) | 0 | 80.5% | 0.1% | 93.2% | 59.0 | C2 |
| Municipal Charities | 16 (0%) | 0 | — | — | — | — | not graded |
| Lets for Life | 12 (0%) | 1 | — | — | — | — | not graded |
| Golden Lane Housing | 10 (0%) | 0 | 78.8% | 0.0% | 96.5% | 40.5 | C1 |
* Housing associations only, homes in Plymouth (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
5 smaller landlords with fewer than 10 homes here (18 homes)
Sage Homes RP, Encircle Housing, Moat Homes, Dame Bertha Lopes Almshouses, Peabody Trust
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 99% of the social homes in Plymouth belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in South West.