Who owns the social housing in Canterbury?
Canterbury has 9,393 social homes owned by 31 landlords: the council owns 5,130 (31 March 2025) and housing associations and other registered providers 4,263 (31 March 2026). The largest is Canterbury City Council with 5,130 (55%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Canterbury) ranges from 58.7% (Peabody Trust) to 86.1% (Anchor Hanover Group); the council: 72.6%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Canterbury
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Canterbury City Council council | 5,130 (55%) | — | 72.6% | — | 84.2% | 33.7 | C3 |
| Moat Homes | 690 (7%) | 0 | 67.2% | 0.0% | 41.3% | 155.6 | C2 |
| Sanctuary Housing Association | 577 (6%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Peabody Trust | 543 (6%) | 5 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
| Hyde Housing Association | 540 (6%) | 0 | 65.5% | 1.2% | 84.8% | 99.7 | C1 |
| Southern Housing | 397 (4%) | 0 | 63.0% | 0.4% | 72.9% | 98.2 | C2 |
| Orbit Group | 369 (4%) | 0 | 65.6% | 0.5% | 67.4% | 87.0 | not graded |
| Golding Homes | 178 (2%) | 0 | 68.6% | 0.1% | 62.3% | 64.8 | C1 |
| Anchor Hanover Group | 166 (2%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Places for People Group | 148 (2%) | 1 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| M&G UK Shared Ownership | 92 (1%) | 0 | — | — | — | — | C2* |
| Housing 21 | 86 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Halesworth | 76 (1%) | 0 | — | — | — | — | not graded |
| Franklyn Housing Co-operative | 59 (1%) | 0 | — | — | — | — | not graded |
| West Kent Housing Association | 43 (0%) | 0 | 74.5% | 0.0% | 80.0% | 41.5 | not graded |
10 more landlords
| Warwick Housing Co-operative | 40 (0%) | 0 | — | — | — | — | not graded |
| Golden Hill Housing Co-operative | 35 (0%) | 0 | — | — | — | — | not graded |
| The Riverside Group | 34 (0%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Inclusion Housing Community Interest Company | 32 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Heylo Housing Registered Provider | 32 (0%) | 0 | — | — | — | — | not graded |
| Home Group | 32 (0%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Pine Tree Housing Co-operative | 25 (0%) | 0 | — | — | — | — | not graded |
| Co-operative Development Society | 21 (0%) | 0 | — | — | — | — | not graded |
| Bespoke Supportive Tenancies | 11 (0%) | 0 | 67.9% | 5.8% | 83.0% | 67.3 | not graded |
| MTD Housing | 11 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Canterbury (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
6 smaller landlords with fewer than 10 homes here (26 homes)
The Cooper and Adkinson Almshouse Charity, Hilldale Housing Association, Falcon Housing Association C.I.C, Golden Lane Housing, London & Quadrant Housing Trust, Advance Housing and Support
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 96% of the social homes in Canterbury belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in South East.