Who owns the social housing in Sandwell?
Sandwell has 35,995 social homes owned by 34 landlords: the council owns 27,717 (31 March 2025) and housing associations and other registered providers 8,278 (31 March 2026). The largest is Sandwell Metropolitan Borough Council with 27,717 (77%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Sandwell) ranges from 58.2% (GreenSquareAccord) to 85.7% (Black Country Housing Group); the council: 67.0%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Sandwell
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Sandwell Metropolitan Borough Council council | 27,717 (77%) | — | 67.0% | 1.1% | 75.7% | 33.4 | C3 |
| Midland Heart | 1,467 (4%) | 0 | 78.7% | 0.0% | 88.1% | 59.8 | C1 |
| Black Country Housing Group | 1,208 (3%) | 3 | 85.7% | 0.0% | 92.1% | 47.6 | not graded |
| GreenSquareAccord | 1,192 (3%) | 19 | 58.2% | 0.0% | 76.6% | 194.1 | C2 |
| Stonewater | 1,021 (3%) | 2 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| Sanctuary Housing Association | 608 (2%) | 2 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Bromford Flagship | 447 (1%) | 0 | 84.1% | 0.0% | 70.2% | 70.7 | not graded |
| Trident Housing Association | 435 (1%) | 0 | 59.9% | 0.1% | 97.7% | 43.9 | C2 |
| Housing 21 | 289 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Citizen Housing Group | 277 (1%) | 0 | 65.6% | 0.1% | 81.7% | 137.1 | C1 |
| Lyng Community Association | 200 (1%) | 0 | — | — | — | — | not graded |
| YMCA Black Country Group | 183 (1%) | 0 | — | — | — | — | not graded |
| Southern Housing | 137 (0%) | 0 | 63.0% | 0.4% | 72.9% | 98.2 | C2 |
| Nehemiah United Churches Housing Association | 128 (0%) | 0 | 77.7% | 0.0% | 93.5% | 30.1 | C2 |
| Platform Housing Group | 123 (0%) | 0 | 64.6% | 0.1% | 62.3% | 72.9 | not graded |
12 more landlords
| Anchor Hanover Group | 99 (0%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Legal and General Affordable Homes (Capital) | 89 (0%) | 0 | — | — | — | — | C1* |
| St Basil's | 86 (0%) | 0 | — | — | — | — | not graded |
| The Harborne Parish Lands Charity | 61 (0%) | 0 | — | — | — | — | not graded |
| Clarion Housing Group | 42 (0%) | 0 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Inclusion Housing Community Interest Company | 35 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| The Riverside Group | 29 (0%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Legal & General Affordable Homes | 25 (0%) | 0 | 79.6% | 0.0% | 86.1% | 26.8 | C1* |
| Sandwell Homeless and Resettlement Project | 21 (0%) | 0 | — | — | — | — | not graded |
| Encircle Housing | 19 (0%) | 0 | — | — | — | — | not graded |
| Adullam Homes Housing Association | 16 (0%) | 0 | — | — | — | — | not graded |
| Walsall Housing Group | 10 (0%) | 0 | 77.2% | 0.1% | 81.9% | 32.2 | C1 |
* Housing associations only, homes in Sandwell (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
7 smaller landlords with fewer than 10 homes here (31 homes)
Trinity Housing Association, Heylo Housing Registered Provider, MTD Housing, Windrush Alliance UK Community Interest Company, Golden Lane Housing, Habinteg Housing Association, Advance Housing and Support
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in Sandwell belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in West Midlands.