Who owns the social housing in Coventry?
Coventry has 26,292 social homes owned by 44 landlords: the council owns 191 (31 March 2025) and housing associations and other registered providers 26,101 (31 March 2026). The largest is Citizen Housing Group with 16,377 (62%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Coventry) ranges from 58.2% (GreenSquareAccord) to 78.7% (Midland Heart). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Coventry
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Citizen Housing Group | 16,377 (62%) | 1 | 65.6% | 0.1% | 81.7% | 137.1 | C1 |
| Midland Heart | 3,569 (14%) | 0 | 78.7% | 0.0% | 88.1% | 59.8 | C1 |
| Orbit Group | 1,783 (7%) | 2 | 65.6% | 0.5% | 67.4% | 87.0 | not graded |
| Stonewater | 1,390 (5%) | 0 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| GreenSquareAccord | 599 (2%) | 0 | 58.2% | 0.0% | 76.6% | 194.1 | C2 |
| Clarion Housing Group | 530 (2%) | 6 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Coventry Council council | 191 (1%) | — | — | — | — | — | not graded |
| YMCA North Tyneside | 184 (1%) | 0 | — | — | — | — | not graded |
| Anchor Hanover Group | 184 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Ashley Community & Housing | 175 (1%) | 0 | — | — | — | — | not graded |
| Coventry Church (Municipal) Charities | 120 (0%) | 0 | — | — | — | — | not graded |
| Housing 21 | 118 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Inclusion Housing Community Interest Company | 110 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Southern Housing | 110 (0%) | 0 | 63.0% | 0.4% | 72.9% | 98.2 | C2 |
| The ExtraCare Charitable Trust | 95 (0%) | 0 | — | — | — | — | not graded |
18 more landlords
| Paragon Asra Housing | 83 (0%) | 0 | 64.8% | 0.0% | 84.1% | 97.4 | C1 |
| P3 Housing | 82 (0%) | 0 | — | — | — | — | not graded |
| Starley Housing Co-operative | 69 (0%) | 0 | — | — | — | — | not graded |
| St Anne's Hostel | 63 (0%) | 0 | — | — | — | — | not graded |
| Langley Trust | 53 (0%) | 0 | — | — | — | — | not graded |
| Platform Housing Group | 50 (0%) | 0 | 64.6% | 0.1% | 62.3% | 72.9 | not graded |
| Heart of England Young Men's Christian Association | 49 (0%) | 0 | — | — | — | — | not graded |
| The Exaireo Trust | 39 (0%) | 0 | — | — | — | — | not graded |
| St Basil's | 32 (0%) | 0 | — | — | — | — | not graded |
| Nehemiah United Churches Housing Association | 32 (0%) | 0 | 77.7% | 0.0% | 93.5% | 30.1 | C2 |
| Park Properties Housing Association | 30 (0%) | 0 | — | — | — | — | not graded |
| St Peter's Saltley Housing Association | 20 (0%) | 0 | — | — | — | — | not graded |
| Easy Housing Association | 18 (0%) | 0 | — | — | — | — | not graded |
| Heylo Housing Registered Provider | 15 (0%) | 0 | — | — | — | — | not graded |
| Auckland Home Solutions | 15 (0%) | 0 | — | — | — | — | not graded |
| Advance Housing and Support | 14 (0%) | 0 | 80.5% | 0.1% | 93.2% | 59.0 | C2 |
| Walsall Housing Group | 12 (0%) | 0 | 77.2% | 0.1% | 81.9% | 32.2 | C1 |
| Places for People Group | 11 (0%) | 0 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
* Housing associations only, homes in Coventry (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
11 smaller landlords with fewer than 10 homes here (70 homes)
Bespoke Supportive Tenancies, ReSI Homes, Sanctuary Housing Association, Trinity Housing Association, Dimensions (UK), Encircle Housing, Golden Lane Housing, Home Group, Fairplace Homes, Halo Housing Association, IKE Supported Housing
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 95% of the social homes in Coventry belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in West Midlands.