Who owns the social housing in Mid Suffolk?
Mid Suffolk has 7,203 social homes owned by 25 landlords: the council owns 3,501 (31 March 2025) and housing associations and other registered providers 3,702 (31 March 2026). The largest is Mid Suffolk District Council with 3,501 (49%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Mid Suffolk) ranges from 63.9% (Sanctuary Housing Association) to 89.8% (Housing 21); the council: 66.0%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Mid Suffolk
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Mid Suffolk District Council council | 3,501 (49%) | — | 66.0% | 15.4% | 46.5% | 77.2 | C2 |
| Flagship Housing | 1,081 (15%) | 1 | 75.6% | 1.4% | 72.9% | 84.9 | not graded |
| Orbit Group | 565 (8%) | 4 | 65.6% | 0.5% | 67.4% | 87.0 | not graded |
| The Havebury Housing Partnership | 530 (7%) | 0 | 81.8% | 0.0% | 87.1% | 35.6 | C1 |
| Orwell Housing Association | 401 (6%) | 0 | 69.2% | 0.2% | 62.0% | 52.2 | not graded |
| Eastlight Community Homes | 213 (3%) | 0 | 72.7% | 0.0% | 62.0% | 39.4 | C1 |
| Sanctuary Housing Association | 171 (2%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Housing 21 | 119 (2%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Sage Homes RP | 99 (1%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
| Sage Rented | 86 (1%) | 0 | 66.7% | 0.0% | 67.9% | 26.7 | not graded |
| Hastoe Housing Association | 77 (1%) | 0 | 63.9% | 0.4% | 80.3% | 46.9 | C2 |
| Saffron Housing Trust | 73 (1%) | 0 | 74.0% | 0.1% | 66.3% | 77.9 | C1 |
| Heylo Housing Registered Provider | 69 (1%) | 0 | — | — | — | — | not graded |
| Places for People Group | 61 (1%) | 0 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Sparrow Shared Ownership | 35 (0%) | 0 | — | — | — | — | C1* |
4 more landlords
| Anchor Hanover Group | 31 (0%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Legal & General Affordable Homes (AR) | 24 (0%) | 0 | 68.5% | 0.0% | 87.1% | 36.2 | C1* |
| Legal & General Affordable Homes | 23 (0%) | 0 | 79.6% | 0.0% | 86.1% | 26.8 | C1* |
| The Riverside Group | 19 (0%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
* Housing associations only, homes in Mid Suffolk (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
6 smaller landlords with fewer than 10 homes here (25 homes)
The Papworth Trust, Solo Housing (East Anglia), V & F Homes, Progress Housing Group, Golden Lane Housing, Retirement Lease Housing Association
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in Mid Suffolk belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East of England.