Who owns the social housing in Reigate and Banstead?
Reigate and Banstead has 8,343 social homes owned by 36 landlords: the council owns 58 (31 March 2025) and housing associations and other registered providers 8,285 (31 March 2026). The largest is Raven Housing Trust with 5,083 (61%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Reigate and Banstead) ranges from 61.8% (Stonewater) to 84.0% (Raven Housing Trust). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Reigate and Banstead
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Raven Housing Trust | 5,083 (61%) | 1 | 84.0% | 0.5% | 80.9% | 113.3 | C1 |
| Southern Housing | 832 (10%) | 0 | 63.0% | 0.4% | 72.9% | 98.2 | C2 |
| Orbit Group | 342 (4%) | 2 | 65.6% | 0.5% | 67.4% | 87.0 | not graded |
| Hyde Housing Association | 339 (4%) | 2 | 65.5% | 1.2% | 84.8% | 99.7 | C1 |
| Metropolitan Housing Trust | 322 (4%) | 4 | 67.7% | 2.9% | 83.4% | 115.7 | C2 |
| Stonewater | 281 (3%) | 0 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| Transform Housing & Support | 185 (2%) | 0 | — | — | — | — | not graded |
| The Guinness Partnership | 129 (2%) | 0 | 67.7% | 0.2% | 78.3% | 56.1 | C1 |
| Anchor Hanover Group | 81 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| A2Dominion Housing Group | 80 (1%) | 0 | 60.7% | 0.2% | 73.9% | 199.9 | not graded |
| YMCA East Surrey | 75 (1%) | 0 | — | — | — | — | not graded |
| Accent Group | 65 (1%) | 0 | 64.1% | 0.0% | 81.3% | 72.2 | not graded |
| Housing 21 | 60 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Reigate and Banstead Council council | 58 (1%) | — | — | — | — | — | not graded |
| Heylo Housing Registered Provider | 54 (1%) | 0 | — | — | — | — | not graded |
15 more landlords
| Progress Housing Group | 45 (1%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| Peabody Trust | 40 (0%) | 0 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
| The Field Lane Foundation | 36 (0%) | 0 | — | — | — | — | not graded |
| Sparrow Shared Ownership | 34 (0%) | 0 | — | — | — | — | C1* |
| Sage Rented | 30 (0%) | 0 | 66.7% | 0.0% | 67.9% | 26.7 | not graded |
| Aster Group | 25 (0%) | 0 | 79.1% | 0.1% | 84.0% | 48.2 | C1 |
| London & Quadrant Housing Trust | 20 (0%) | 0 | 53.5% | 1.6% | 71.1% | 125.5 | C2 |
| Legal & General Affordable Homes | 17 (0%) | 0 | 79.6% | 0.0% | 86.1% | 26.8 | C1* |
| Bespoke Supportive Tenancies | 15 (0%) | 0 | 67.9% | 5.8% | 83.0% | 67.3 | not graded |
| Inclusion Housing Community Interest Company | 14 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Hilldale Housing Association | 14 (0%) | 0 | 89.2% | 0.0% | 99.2% | 33.8 | not graded |
| Sanctuary Housing Association | 12 (0%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Auckland Home Solutions | 11 (0%) | 0 | — | — | — | — | not graded |
| Sage Homes RP | 11 (0%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
| M&G UK Shared Ownership | 10 (0%) | 0 | — | — | — | — | C2* |
* Housing associations only, homes in Reigate and Banstead (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
6 smaller landlords with fewer than 10 homes here (23 homes)
Pinnacle Affordable Homes, Advance Housing and Support, Windrush Alliance UK Community Interest Company, Golden Lane Housing, Notting Hill Genesis, Moat Homes
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 94% of the social homes in Reigate and Banstead belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in South East.