Who owns the social housing in Rugby?
Rugby has 7,574 social homes owned by 30 landlords: the council owns 3,493 (31 March 2025) and housing associations and other registered providers 4,081 (31 March 2026). The largest is Rugby Borough Council with 3,493 (46%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Rugby) ranges from 53.5% (London & Quadrant Housing Trust) to 89.8% (Housing 21); the council: 76.3%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Rugby
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Rugby Borough Council council | 3,493 (46%) | — | 76.3% | 1.6% | 61.0% | 29.0 | C3 |
| Orbit Group | 1,334 (18%) | 0 | 65.6% | 0.5% | 67.4% | 87.0 | not graded |
| Midland Heart | 696 (9%) | 0 | 78.7% | 0.0% | 88.1% | 59.8 | C1 |
| Clarion Housing Group | 673 (9%) | 0 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| London & Quadrant Housing Trust | 320 (4%) | 0 | 53.5% | 1.6% | 71.1% | 125.5 | C2 |
| Platform Housing Group | 198 (3%) | 1 | 64.6% | 0.1% | 62.3% | 72.9 | not graded |
| Citizen Housing Group | 172 (2%) | 0 | 65.6% | 0.1% | 81.7% | 137.1 | C1 |
| Sanctuary Housing Association | 133 (2%) | 1 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Housing 21 | 107 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Bromford Flagship | 89 (1%) | 0 | 84.1% | 0.0% | 70.2% | 70.7 | not graded |
| Walsall Housing Group | 67 (1%) | 0 | 77.2% | 0.1% | 81.9% | 32.2 | C1 |
| Paragon Asra Housing | 56 (1%) | 0 | 64.8% | 0.0% | 84.1% | 97.4 | C1 |
| Sage Homes RP | 28 (0%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
| Warwickshire Rural Housing Association | 21 (0%) | 0 | — | — | — | — | not graded |
| Anchor Hanover Group | 20 (0%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
11 more landlords
| Heylo Housing Registered Provider | 19 (0%) | 0 | — | — | — | — | not graded |
| Creative Support | 17 (0%) | 0 | — | — | — | — | not graded |
| Clifton Parish Houses | 16 (0%) | 0 | — | — | — | — | not graded |
| Sage Rented | 15 (0%) | 0 | 66.7% | 0.0% | 67.9% | 26.7 | not graded |
| Golden Lane Housing | 14 (0%) | 0 | 78.8% | 0.0% | 96.5% | 40.5 | C1 |
| Butlin and Elborow Housing Trust | 12 (0%) | 0 | — | — | — | — | not graded |
| Places for People Group | 12 (0%) | 0 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Sparrow Shared Ownership | 11 (0%) | 0 | — | — | — | — | C1* |
| ReSI Homes | 11 (0%) | 0 | — | — | — | — | C2* |
| The Guinness Partnership | 10 (0%) | 0 | 67.7% | 0.2% | 78.3% | 56.1 | C1 |
| Stonewater | 10 (0%) | 0 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
* Housing associations only, homes in Rugby (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
4 smaller landlords with fewer than 10 homes here (20 homes)
Advance Housing and Support, Amplius Living, The Riverside Group, Inclusion Housing Community Interest Company
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 99% of the social homes in Rugby belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in West Midlands.