Who owns the social housing in Mole Valley?
Mole Valley has 4,726 social homes owned by 26 landlords: the council owns 42 (31 March 2025) and housing associations and other registered providers 4,684 (31 March 2026). The largest is Clarion Housing Group with 3,607 (76%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Mole Valley) ranges from 61.8% (Stonewater) to 63.7% (Clarion Housing Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Mole Valley
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Clarion Housing Group | 3,607 (76%) | 93 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Stonewater | 448 (9%) | 1 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| Southern Housing | 104 (2%) | 0 | 63.0% | 0.4% | 72.9% | 98.2 | C2 |
| A2Dominion Housing Group | 98 (2%) | 0 | 60.7% | 0.2% | 73.9% | 199.9 | not graded |
| Metropolitan Housing Trust | 68 (1%) | 1 | 67.7% | 2.9% | 83.4% | 115.7 | C2 |
| The Grange Centre for People with Disabilities | 64 (1%) | 0 | — | — | — | — | not graded |
| Transform Housing & Support | 61 (1%) | 0 | — | — | — | — | not graded |
| Mole Valley Council council | 42 (1%) | — | — | — | — | — | not graded |
| Raven Housing Trust | 41 (1%) | 0 | 84.0% | 0.5% | 80.9% | 113.3 | C1 |
| Home Group | 27 (1%) | 2 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Ability Housing Association | 21 (0%) | 0 | — | — | — | — | not graded |
| Anchor Hanover Group | 21 (0%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Paragon Asra Housing | 20 (0%) | 0 | 64.8% | 0.0% | 84.1% | 97.4 | C1 |
| Dorking Charity | 20 (0%) | 0 | — | — | — | — | not graded |
| English Rural Housing Association | 18 (0%) | 0 | 77.0% | 0.0% | 82.1% | 11.2 | C2 |
1 more landlords
| Ockley Housing Association | 15 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Mole Valley (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
10 smaller landlords with fewer than 10 homes here (51 homes)
Bespoke Supportive Tenancies, Heylo Housing Registered Provider, First Priority Housing Association, Peabody Trust, London & Quadrant Housing Trust, The Field Lane Foundation, Progress Housing Group, Notting Hill Genesis, Advance Housing and Support, Sovereign Network Group
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 95% of the social homes in Mole Valley belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in South East.