Who owns the social housing in Darlington?
Darlington has 8,654 social homes owned by 36 landlords: the council owns 5,262 (31 March 2025) and housing associations and other registered providers 3,392 (31 March 2026). The largest is Darlington Borough Council with 5,262 (61%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Darlington) ranges from 64.3% (Places for People Group) to 86.4% (North Star Housing Group); the council: 79.4%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Darlington
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Darlington Borough Council council | 5,262 (61%) | — | 79.4% | 0.0% | 78.4% | 31.3 | not graded |
| North Star Housing Group | 542 (6%) | 0 | 86.4% | 0.0% | 92.2% | 43.8 | C1 |
| Railway Housing Association and Benefit Fund | 502 (6%) | 0 | 81.8% | 0.1% | 63.9% | 58.4 | C1 |
| Thirteen Housing Group | 396 (5%) | 0 | 77.0% | 0.0% | 77.2% | 57.7 | C1 |
| Home Group | 348 (4%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Places for People Group | 275 (3%) | 6 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Anchor Hanover Group | 224 (3%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Karbon Homes | 204 (2%) | 0 | 81.5% | 0.0% | 59.3% | 74.0 | C1 |
| Beyond Housing | 108 (1%) | 0 | 67.1% | 0.1% | 60.5% | 32.6 | not graded |
| Bernicia Group | 97 (1%) | 0 | 80.5% | 0.0% | 77.7% | 63.3 | not graded |
| Livin Housing | 94 (1%) | 0 | 91.0% | 0.0% | 86.3% | 16.6 | C1 |
| 700 Club | 59 (1%) | 0 | — | — | — | — | not graded |
| Sir E D Walker Trust | 55 (1%) | 2 | — | — | — | — | not graded |
| Salvation Army Housing Association | 55 (1%) | 0 | 73.4% | 6.0% | 84.1% | 47.5 | C2 |
| Heylo Housing Registered Provider | 41 (0%) | 0 | — | — | — | — | not graded |
15 more landlords
| Castles & Coasts Housing Association | 38 (0%) | 0 | 76.9% | 0.3% | 92.2% | 25.9 | not graded |
| Inspire North | 32 (0%) | 0 | — | — | — | — | not graded |
| Jane Cameron's Old People's Charity | 30 (0%) | 0 | — | — | — | — | not graded |
| Housing 21 | 29 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Blackburn YMCA | 26 (0%) | 0 | — | — | — | — | not graded |
| Waythrough | 26 (0%) | 1 | — | — | — | — | not graded |
| Hellens Residential | 25 (0%) | 0 | — | — | — | — | not graded |
| Believe Housing | 25 (0%) | 0 | 78.1% | 0.1% | 87.1% | 39.9 | not graded |
| New Walk Property Management | 24 (0%) | 0 | — | — | — | — | not graded |
| Sanctuary Housing Association | 22 (0%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Progress Housing Group | 21 (0%) | 3 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| Golden Lane Housing | 20 (0%) | 0 | 78.8% | 0.0% | 96.5% | 40.5 | C1 |
| The Abbeyfield (Darlington) Society | 20 (0%) | 0 | — | — | — | — | not graded |
| Accent Group | 16 (0%) | 0 | 64.1% | 0.0% | 81.3% | 72.2 | not graded |
| Inclusion Housing Community Interest Company | 13 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
* Housing associations only, homes in Darlington (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
6 smaller landlords with fewer than 10 homes here (25 homes)
Creative Support, Bespoke Supportive Tenancies, Halo Housing Association, Broadacres Housing Association, Arpeggio Properties, MTD Housing
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 96% of the social homes in Darlington belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North East.