Railway Housing Association and Benefit Fund in County Durham
Railway Housing Association and Benefit Fund owns 102 social homes in County Durham (31 March 2026) — 0% of the district's 50,117, the 21st largest of 42 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 81.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 10 other bigger landlords in County Durham scored higher. Source: Regulator of Social Housing.
Its homes in County Durham
| General needs (rented) | 8 |
|---|---|
| Supported housing | 58 |
| Housing for older people | 36 |
| Shared ownership and other low-cost home ownership | 0 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Railway Housing Association and Benefit Fund's homes, not only County Durham) | Railway Housing Association and Benefit Fund | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 81.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 63.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 58.4 | 53.9 |
Other bigger landlords in County Durham
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Durham Aged Mineworkers' Homes Association | 1,319 | 94.2% |
| Livin Housing | 8,802 | 91.0% |
| North Star Housing Group | 973 | 86.4% |
| Anchor Hanover Group | 540 | 86.1% |
| Karbon Homes | 11,607 | 81.5% |
| Bernicia Group | 1,693 | 80.5% |
| Believe Housing | 18,200 | 78.1% |
| Thirteen Housing Group | 586 | 77.0% |
| Home Group | 3,156 | 68.2% |
| Accent Group | 687 | 64.1% |
Where else Railway Housing Association and Benefit Fund owns homes
19 other areas, 1,633 social homes in total. Largest:
- Darlington 502 homes
- York 195 homes
- Kingston upon Hull 151 homes
- Doncaster 115 homes
- East Riding of Yorkshire 90 homes
- Newcastle upon Tyne 78 homes
- Leeds 67 homes
- Stockton-on-Tees 53 homes
- Gateshead 50 homes
- Herefordshire 44 homes
- Northumberland 34 homes
- South Tyneside 32 homes
- Hartlepool 25 homes
- North Yorkshire 25 homes
- Redcar and Cleveland 24 homes
All landlords in County Durham · Railway Housing Association and Benefit Fund: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.