Karbon Homes in County Durham
Karbon Homes owns 11,607 social homes in County Durham (31 March 2026) — 23% of the district's 50,117, the 2nd largest of 42 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 81.5% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 9 other bigger landlords in County Durham scored higher. Source: Regulator of Social Housing.
Its homes in County Durham
| General needs (rented) | 11,095 |
|---|---|
| Supported housing | 50 |
| Housing for older people | 419 |
| Shared ownership and other low-cost home ownership | 43 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Karbon Homes's homes, not only County Durham) | Karbon Homes | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 81.5% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 59.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 74.0 | 53.9 |
All Tenant Satisfaction Measures of Karbon Homes, 2023/24 and 2024/25
Other bigger landlords in County Durham
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Durham Aged Mineworkers' Homes Association | 1,319 | 94.2% |
| Livin Housing | 8,802 | 91.0% |
| North Star Housing Group | 973 | 86.4% |
| Anchor Hanover Group | 540 | 86.1% |
| Bernicia Group | 1,693 | 80.5% |
| Believe Housing | 18,200 | 78.1% |
| Thirteen Housing Group | 586 | 77.0% |
| Home Group | 3,156 | 68.2% |
| Accent Group | 687 | 64.1% |
Where else Karbon Homes owns homes
18 other areas, 33,028 social homes in total. Largest:
- Northumberland 6,485 homes
- Newcastle upon Tyne 4,452 homes
- North Tyneside 1,740 homes
- South Tyneside 1,634 homes
- Leeds 1,587 homes
- North Yorkshire 1,000 homes
- Gateshead 826 homes
- York 757 homes
- East Riding of Yorkshire 636 homes
- Sunderland 558 homes
- Hartlepool 422 homes
- Stockton-on-Tees 326 homes
- Barnsley 223 homes
- Middlesbrough 209 homes
- Darlington 204 homes
All landlords in County Durham · Karbon Homes: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.