Who owns the social housing in Gateshead?
Gateshead has 24,037 social homes owned by 25 landlords: the council owns 17,996 (31 March 2025) and housing associations and other registered providers 6,041 (31 March 2026). The largest is Gateshead Metropolitan Borough Council with 17,996 (75%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Gateshead) ranges from 64.3% (Gateshead Metropolitan Borough Council) to 89.8% (Housing 21). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Gateshead
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Gateshead Metropolitan Borough Council council | 17,996 (75%) | — | 64.3% | 2.6% | 82.5% | 35.2 | C2 |
| Home Group | 1,973 (8%) | 4 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Karbon Homes | 826 (3%) | 0 | 81.5% | 0.0% | 59.3% | 74.0 | C1 |
| Bernicia Group | 542 (2%) | 0 | 80.5% | 0.0% | 77.7% | 63.3 | not graded |
| Places for People Group | 506 (2%) | 11 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Castles & Coasts Housing Association | 313 (1%) | 1 | 76.9% | 0.3% | 92.2% | 25.9 | not graded |
| Anchor Hanover Group | 295 (1%) | 2 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Keelman Homes | 283 (1%) | 0 | — | — | — | — | not graded |
| The Riverside Group | 278 (1%) | 14 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Housing 21 | 256 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Thirteen Housing Group | 227 (1%) | 0 | 77.0% | 0.0% | 77.2% | 57.7 | C1 |
| Durham Aged Mineworkers' Homes Association | 143 (1%) | 0 | 94.2% | 0.0% | 83.2% | 6.3 | C2 |
| Sanctuary Housing Association | 127 (1%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Accent Group | 100 (0%) | 0 | 64.1% | 0.0% | 81.3% | 72.2 | not graded |
| Railway Housing Association and Benefit Fund | 50 (0%) | 0 | 81.8% | 0.1% | 63.9% | 58.4 | C1 |
6 more landlords
| Bespoke Supportive Tenancies | 25 (0%) | 0 | 67.9% | 5.8% | 83.0% | 67.3 | not graded |
| Tyne Housing Association | 25 (0%) | 4 | — | — | — | — | not graded |
| MTD Housing | 21 (0%) | 0 | — | — | — | — | not graded |
| TCUK Homes | 17 (0%) | 0 | — | — | — | — | not graded |
| Adler Housing | 12 (0%) | 0 | — | — | — | — | not graded |
| Golden Lane Housing | 10 (0%) | 0 | 78.8% | 0.0% | 96.5% | 40.5 | C1 |
* Housing associations only, homes in Gateshead (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
4 smaller landlords with fewer than 10 homes here (12 homes)
Waythrough, Agudas Israel Housing Association, Inclusion Housing Community Interest Company, Progress Housing Group
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in Gateshead belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North East.