Who owns the social housing in York?
York has 13,458 social homes owned by 30 landlords: the council owns 7,470 (31 March 2025) and housing associations and other registered providers 5,988 (31 March 2026). The largest is City of York Council with 7,470 (56%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only York) ranges from 59.9% (City of York Council) to 86.1% (Anchor Hanover Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in York
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| City of York Council council | 7,470 (56%) | — | 59.9% | 2.0% | 81.5% | 15.9 | C2 |
| Joseph Rowntree Housing Trust | 1,775 (13%) | 6 | 78.2% | 0.6% | 96.7% | 55.3 | C2 |
| Yorkshire Housing | 1,478 (11%) | 0 | 66.3% | 0.0% | 72.3% | 82.8 | C1 |
| Karbon Homes | 757 (6%) | 0 | 81.5% | 0.0% | 59.3% | 74.0 | C1 |
| Home Group | 612 (5%) | 1 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Thirteen Housing Group | 304 (2%) | 0 | 77.0% | 0.0% | 77.2% | 57.7 | C1 |
| Railway Housing Association and Benefit Fund | 195 (1%) | 0 | 81.8% | 0.1% | 63.9% | 58.4 | C1 |
| Accent Group | 164 (1%) | 0 | 64.1% | 0.0% | 81.3% | 72.2 | not graded |
| Anchor Hanover Group | 139 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Clarion Housing Group | 122 (1%) | 0 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| The Riverside Group | 101 (1%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Broadacres Housing Association | 68 (1%) | 0 | 87.4% | 0.2% | 69.4% | 47.1 | C1 |
| The Abbeyfield York Society | 40 (0%) | 0 | — | — | — | — | not graded |
| Housing 21 | 32 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Together Housing Group | 32 (0%) | 0 | 80.6% | 0.0% | 89.0% | 56.5 | C1 |
7 more landlords
| Methodist Homes Housing Association | 30 (0%) | 0 | — | — | — | — | not graded |
| Progress Housing Group | 27 (0%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| Vico Homes | 25 (0%) | 0 | 84.6% | 0.0% | 94.0% | 11.5 | C1 |
| The Walker Barstow Homes | 19 (0%) | 0 | — | — | — | — | not graded |
| Colton's Hospital | 12 (0%) | 0 | — | — | — | — | not graded |
| Habinteg Housing Association | 12 (0%) | 0 | 67.2% | 0.2% | 78.8% | 36.9 | C2 |
| Blue Square Residential | 11 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in York (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
8 smaller landlords with fewer than 10 homes here (33 homes)
Inclusion Housing Community Interest Company, Golden Lane Housing, Dimensions (UK), Bespoke Supportive Tenancies, TCUK Homes, MTD Housing, The Guinness Partnership, Advance Housing and Support
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 99% of the social homes in York belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in Yorkshire and The Humber.