Railway Housing Association and Benefit Fund in Darlington
Railway Housing Association and Benefit Fund owns 502 social homes in Darlington (31 March 2026) — 6% of the district's 8,654, the 3rd largest of 36 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 81.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 8 other bigger landlords in Darlington scored higher. Source: Regulator of Social Housing.
Its homes in Darlington
| General needs (rented) | 319 |
|---|---|
| Supported housing | 39 |
| Housing for older people | 144 |
| Shared ownership and other low-cost home ownership | 0 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Railway Housing Association and Benefit Fund's homes, not only Darlington) | Railway Housing Association and Benefit Fund | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 81.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 63.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 58.4 | 53.9 |
Other bigger landlords in Darlington
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| North Star Housing Group | 542 | 86.4% |
| Anchor Hanover Group | 224 | 86.1% |
| Karbon Homes | 204 | 81.5% |
| Darlington Borough Council | 5,262 | 79.4% |
| Thirteen Housing Group | 396 | 77.0% |
| Home Group | 348 | 68.2% |
| Beyond Housing | 108 | 67.1% |
| Places for People Group | 275 | 64.3% |
Where else Railway Housing Association and Benefit Fund owns homes
19 other areas, 1,633 social homes in total. Largest:
- York 195 homes
- Kingston upon Hull 151 homes
- Doncaster 115 homes
- County Durham 102 homes
- East Riding of Yorkshire 90 homes
- Newcastle upon Tyne 78 homes
- Leeds 67 homes
- Stockton-on-Tees 53 homes
- Gateshead 50 homes
- Herefordshire 44 homes
- Northumberland 34 homes
- South Tyneside 32 homes
- Hartlepool 25 homes
- North Yorkshire 25 homes
- Redcar and Cleveland 24 homes
All landlords in Darlington · Railway Housing Association and Benefit Fund: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.