Origin Housing in Richmond upon Thames
Origin Housing owns 147 social homes in Richmond upon Thames (31 March 2026) — 1% of the district's 10,291, the 6th largest of 24 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 63.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 8 other bigger landlords in Richmond upon Thames scored higher. Source: Regulator of Social Housing.
Its homes in Richmond upon Thames
| General needs (rented) | 145 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 2 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Origin Housing's homes, not only Richmond upon Thames) | Origin Housing | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 63.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.9% | 0.5% |
| Non-emergency repairs within target (RP02) | 87.2% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 88.6 | 53.9 |
All Tenant Satisfaction Measures of Origin Housing, 2023/24 and 2024/25
Other bigger landlords in Richmond upon Thames
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Metropolitan Housing Trust | 514 | 67.7% |
| The Guinness Partnership | 202 | 67.7% |
| Paragon Asra Housing | 1,815 | 64.8% |
| Sovereign Network Group | 113 | 63.1% |
| Richmond Housing Partnership | 6,420 | 61.1% |
| A2Dominion Housing Group | 136 | 60.7% |
| Notting Hill Genesis | 118 | 53.8% |
| London & Quadrant Housing Trust | 585 | 53.5% |
Where else Origin Housing owns homes
32 other areas, 7,111 social homes in total. Largest:
- Camden 2,745 homes
- Enfield 1,093 homes
- Watford 638 homes
- Harrow 403 homes
- Brent 365 homes
- Barnet 361 homes
- Stevenage 315 homes
- Islington 243 homes
- St Albans 145 homes
- North Hertfordshire 120 homes
- Welwyn Hatfield 92 homes
- Chelmsford 81 homes
- Three Rivers 78 homes
- Hertsmere 64 homes
- East Hertfordshire 63 homes
All landlords in Richmond upon Thames · Origin Housing: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.