Richmond Housing Partnership in Richmond upon Thames
Richmond Housing Partnership owns 6,420 social homes in Richmond upon Thames (31 March 2026) — 62% of the district's 10,291, the largest of 24 landlords here. 1 of its homes here failed the Decent Homes Standard. Across its whole stock, 61.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 5 of 8 other bigger landlords in Richmond upon Thames scored higher. Source: Regulator of Social Housing.
Its homes in Richmond upon Thames
| General needs (rented) | 5,947 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 414 |
| Shared ownership and other low-cost home ownership | 59 |
| Failing the Decent Homes Standard (here) | 1 |
How it performs (whole landlord, 2024/25)
| Measure (all of Richmond Housing Partnership's homes, not only Richmond upon Thames) | Richmond Housing Partnership | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 61.1% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 80.1% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 134.4 | 53.9 |
All Tenant Satisfaction Measures of Richmond Housing Partnership, 2023/24 and 2024/25
Other bigger landlords in Richmond upon Thames
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Metropolitan Housing Trust | 514 | 67.7% |
| The Guinness Partnership | 202 | 67.7% |
| Paragon Asra Housing | 1,815 | 64.8% |
| Origin Housing | 147 | 63.6% |
| Sovereign Network Group | 113 | 63.1% |
| A2Dominion Housing Group | 136 | 60.7% |
| Notting Hill Genesis | 118 | 53.8% |
| London & Quadrant Housing Trust | 585 | 53.5% |
Where else Richmond Housing Partnership owns homes
10 other areas, 8,019 social homes in total. Largest:
- Hounslow 904 homes
- Kingston upon Thames 315 homes
- Hillingdon 145 homes
- Spelthorne 102 homes
- Reading 59 homes
- Slough 38 homes
- Hammersmith and Fulham 18 homes
- Haringey 9 homes
- Ealing 8 homes
- Norwich 1 homes
All landlords in Richmond upon Thames · Richmond Housing Partnership: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.