Paragon Asra Housing in Richmond upon Thames
Paragon Asra Housing owns 1,815 social homes in Richmond upon Thames (31 March 2026) — 18% of the district's 10,291, the 2nd largest of 24 landlords here. 1 of its homes here failed the Decent Homes Standard. Across its whole stock, 64.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 8 other bigger landlords in Richmond upon Thames scored higher. Source: Regulator of Social Housing.
Its homes in Richmond upon Thames
| General needs (rented) | 1,421 |
|---|---|
| Supported housing | 79 |
| Housing for older people | 203 |
| Shared ownership and other low-cost home ownership | 112 |
| Failing the Decent Homes Standard (here) | 1 |
How it performs (whole landlord, 2024/25)
| Measure (all of Paragon Asra Housing's homes, not only Richmond upon Thames) | Paragon Asra Housing | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 64.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 84.1% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 97.4 | 53.9 |
All Tenant Satisfaction Measures of Paragon Asra Housing, 2023/24 and 2024/25
Other bigger landlords in Richmond upon Thames
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Metropolitan Housing Trust | 514 | 67.7% |
| The Guinness Partnership | 202 | 67.7% |
| Origin Housing | 147 | 63.6% |
| Sovereign Network Group | 113 | 63.1% |
| Richmond Housing Partnership | 6,420 | 61.1% |
| A2Dominion Housing Group | 136 | 60.7% |
| Notting Hill Genesis | 118 | 53.8% |
| London & Quadrant Housing Trust | 585 | 53.5% |
Where else Paragon Asra Housing owns homes
61 other areas, 22,634 social homes in total. Largest:
- Elmbridge 4,960 homes
- Leicester 3,597 homes
- Greenwich 1,124 homes
- Wandsworth 969 homes
- Kingston upon Thames 942 homes
- Nottingham 877 homes
- North Northamptonshire 869 homes
- Mansfield 739 homes
- West Northamptonshire 544 homes
- Brent 425 homes
- Ealing 407 homes
- Croydon 387 homes
- Hounslow 307 homes
- Lewisham 296 homes
- Lambeth 276 homes
All landlords in Richmond upon Thames · Paragon Asra Housing: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.