The Guinness Partnership in Richmond upon Thames
The Guinness Partnership owns 202 social homes in Richmond upon Thames (31 March 2026) — 2% of the district's 10,291, the 5th largest of 24 landlords here. 2 of its homes here failed the Decent Homes Standard. Across its whole stock, 67.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 8 other bigger landlords in Richmond upon Thames scored higher. Source: Regulator of Social Housing.
Its homes in Richmond upon Thames
| General needs (rented) | 151 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 29 |
| Shared ownership and other low-cost home ownership | 22 |
| Failing the Decent Homes Standard (here) | 2 |
How it performs (whole landlord, 2024/25)
| Measure (all of The Guinness Partnership's homes, not only Richmond upon Thames) | The Guinness Partnership | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 67.7% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 78.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 56.1 | 53.9 |
All Tenant Satisfaction Measures of The Guinness Partnership, 2023/24 and 2024/25
Other bigger landlords in Richmond upon Thames
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Metropolitan Housing Trust | 514 | 67.7% |
| Paragon Asra Housing | 1,815 | 64.8% |
| Origin Housing | 147 | 63.6% |
| Sovereign Network Group | 113 | 63.1% |
| Richmond Housing Partnership | 6,420 | 61.1% |
| A2Dominion Housing Group | 136 | 60.7% |
| Notting Hill Genesis | 118 | 53.8% |
| London & Quadrant Housing Trust | 585 | 53.5% |
Where else The Guinness Partnership owns homes
145 other areas, 65,201 social homes in total. Largest:
- Cheshire East 5,552 homes
- Milton Keynes 4,259 homes
- Havant 3,800 homes
- Manchester 3,236 homes
- Hammersmith and Fulham 2,827 homes
- Sheffield 2,353 homes
- Rochdale 2,119 homes
- Gloucester 1,485 homes
- Hillingdon 1,452 homes
- Hackney 1,433 homes
- Stockport 1,327 homes
- Oldham 1,153 homes
- Cornwall 973 homes
- Wiltshire 926 homes
- Derby 879 homes
All landlords in Richmond upon Thames · The Guinness Partnership: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.