London & Quadrant Housing Trust in Richmond upon Thames
London & Quadrant Housing Trust owns 585 social homes in Richmond upon Thames (31 March 2026) — 6% of the district's 10,291, the 3rd largest of 24 landlords here. 5 of its homes here failed the Decent Homes Standard. Across its whole stock, 53.5% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 8 of 8 other bigger landlords in Richmond upon Thames scored higher. Source: Regulator of Social Housing.
Its homes in Richmond upon Thames
| General needs (rented) | 452 |
|---|---|
| Supported housing | 24 |
| Housing for older people | 84 |
| Shared ownership and other low-cost home ownership | 25 |
| Failing the Decent Homes Standard (here) | 5 |
How it performs (whole landlord, 2024/25)
| Measure (all of London & Quadrant Housing Trust's homes, not only Richmond upon Thames) | London & Quadrant Housing Trust | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 53.5% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 1.6% | 0.5% |
| Non-emergency repairs within target (RP02) | 71.1% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 125.5 | 53.9 |
All Tenant Satisfaction Measures of London & Quadrant Housing Trust, 2023/24 and 2024/25
Other bigger landlords in Richmond upon Thames
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Metropolitan Housing Trust | 514 | 67.7% |
| The Guinness Partnership | 202 | 67.7% |
| Paragon Asra Housing | 1,815 | 64.8% |
| Origin Housing | 147 | 63.6% |
| Sovereign Network Group | 113 | 63.1% |
| Richmond Housing Partnership | 6,420 | 61.1% |
| A2Dominion Housing Group | 136 | 60.7% |
| Notting Hill Genesis | 118 | 53.8% |
Where else London & Quadrant Housing Trust owns homes
132 other areas, 85,235 social homes in total. Largest:
- Trafford 8,758 homes
- Newham 7,731 homes
- Lewisham 6,570 homes
- Greenwich 6,072 homes
- Waltham Forest 5,946 homes
- Bexley 5,017 homes
- Lambeth 3,930 homes
- Barking and Dagenham 3,231 homes
- Southwark 3,161 homes
- Haringey 2,739 homes
- Tower Hamlets 2,415 homes
- Croydon 2,299 homes
- Redbridge 2,091 homes
- Enfield 2,007 homes
- Wandsworth 1,988 homes
All landlords in Richmond upon Thames · London & Quadrant Housing Trust: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.