Thirteen Housing Group in Gateshead
Thirteen Housing Group owns 227 social homes in Gateshead (31 March 2026) — 1% of the district's 24,037, the 11th largest of 25 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 77.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 9 other bigger landlords in Gateshead scored higher. Source: Regulator of Social Housing.
Its homes in Gateshead
| General needs (rented) | 142 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 62 |
| Shared ownership and other low-cost home ownership | 23 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Thirteen Housing Group's homes, not only Gateshead) | Thirteen Housing Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 77.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 77.2% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 57.7 | 53.9 |
All Tenant Satisfaction Measures of Thirteen Housing Group, 2023/24 and 2024/25
Other bigger landlords in Gateshead
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 256 | 89.8% |
| Anchor Hanover Group | 295 | 86.1% |
| Karbon Homes | 826 | 81.5% |
| Bernicia Group | 542 | 80.5% |
| Castles & Coasts Housing Association | 313 | 76.9% |
| Home Group | 1,973 | 68.2% |
| The Riverside Group | 278 | 66.6% |
| Gateshead Metropolitan Borough Council | 17,996 | 64.3% |
| Places for People Group | 506 | 64.3% |
Where else Thirteen Housing Group owns homes
17 other areas, 35,789 social homes in total. Largest:
- Middlesbrough 11,949 homes
- Stockton-on-Tees 11,269 homes
- Hartlepool 7,374 homes
- Redcar and Cleveland 1,273 homes
- Kingston upon Hull 767 homes
- North Yorkshire 708 homes
- County Durham 586 homes
- Darlington 396 homes
- York 304 homes
- Sunderland 281 homes
- East Riding of Yorkshire 275 homes
- Northumberland 247 homes
- Newcastle upon Tyne 110 homes
- Bradford 10 homes
- South Tyneside 7 homes
All landlords in Gateshead · Thirteen Housing Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.