Home Group in Hertsmere
Home Group owns 111 social homes in Hertsmere (31 March 2026) — 1% of the district's 8,149, the 10th largest of 34 landlords here. 2 of its homes here failed the Decent Homes Standard. Across its whole stock, 68.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 8 other bigger landlords in Hertsmere scored higher. Source: Regulator of Social Housing.
Its homes in Hertsmere
| General needs (rented) | 57 |
|---|---|
| Supported housing | 21 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 33 |
| Failing the Decent Homes Standard (here) | 2 |
How it performs (whole landlord, 2024/25)
| Measure (all of Home Group's homes, not only Hertsmere) | Home Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 68.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 75.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 68.4 | 53.9 |
All Tenant Satisfaction Measures of Home Group, 2023/24 and 2024/25
Other bigger landlords in Hertsmere
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Paradigm Housing Group | 140 | 82.0% |
| Watford Community Housing Trust | 171 | 71.6% |
| Hightown Housing Association | 288 | 68.3% |
| Metropolitan Housing Trust | 100 | 67.7% |
| Sanctuary Housing Association | 129 | 63.9% |
| Clarion Housing Group | 4,560 | 63.7% |
| Peabody Trust | 1,644 | 58.7% |
| Notting Hill Genesis | 289 | 53.8% |
Where else Home Group owns homes
169 other areas, 48,101 social homes in total. Largest:
- Cumberland 9,046 homes
- County Durham 3,156 homes
- North Yorkshire 2,199 homes
- Gateshead 1,973 homes
- Newcastle upon Tyne 1,741 homes
- North Tyneside 1,551 homes
- Sunderland 1,496 homes
- South Tyneside 1,493 homes
- Hartlepool 967 homes
- Northumberland 953 homes
- Middlesbrough 887 homes
- Bradford 856 homes
- Westmorland and Furness 833 homes
- Harrow 833 homes
- North Northamptonshire 703 homes
All landlords in Hertsmere · Home Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.