Notting Hill Genesis in Hertsmere
Notting Hill Genesis owns 289 social homes in Hertsmere (31 March 2026) — 4% of the district's 8,149, the 3rd largest of 34 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 53.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 8 of 8 other bigger landlords in Hertsmere scored higher. Source: Regulator of Social Housing.
Its homes in Hertsmere
| General needs (rented) | 217 |
|---|---|
| Supported housing | 1 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 71 |
| Failing the Decent Homes Standard (here) | 0 |
Registered providers counted here: Notting Hill Genesis; Notting Hill Home Ownership.
How it performs (whole landlord, 2024/25)
| Measure (all of Notting Hill Genesis's homes, not only Hertsmere) | Notting Hill Genesis | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 53.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.4% | 0.5% |
| Non-emergency repairs within target (RP02) | 73.2% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 108.3 | 53.9 |
All Tenant Satisfaction Measures of Notting Hill Genesis, 2023/24 and 2024/25
Other bigger landlords in Hertsmere
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Paradigm Housing Group | 140 | 82.0% |
| Watford Community Housing Trust | 171 | 71.6% |
| Hightown Housing Association | 288 | 68.3% |
| Home Group | 111 | 68.2% |
| Metropolitan Housing Trust | 100 | 67.7% |
| Sanctuary Housing Association | 129 | 63.9% |
| Clarion Housing Group | 4,560 | 63.7% |
| Peabody Trust | 1,644 | 58.7% |
Where else Notting Hill Genesis owns homes
73 other areas, 48,310 social homes in total. Largest:
- Hammersmith and Fulham 5,017 homes
- Brent 4,189 homes
- Kensington and Chelsea 3,968 homes
- Westminster 3,147 homes
- Barnet 3,137 homes
- Lambeth 2,829 homes
- Newham 2,694 homes
- Ealing 2,536 homes
- Tower Hamlets 2,382 homes
- Hounslow 1,856 homes
- Camden 1,824 homes
- Hackney 1,479 homes
- Southwark 1,435 homes
- Enfield 891 homes
- Hillingdon 804 homes
All landlords in Hertsmere · Notting Hill Genesis: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.