Who Runs It

Metropolitan Housing Trust in Hertsmere

Metropolitan Housing Trust owns 100 social homes in Hertsmere (31 March 2026) — 1% of the district's 8,149, the 11th largest of 34 landlords here. 2 of its homes here failed the Decent Homes Standard. Across its whole stock, 67.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 8 other bigger landlords in Hertsmere scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

100homes in Hertsmere
1%of the district's social homes
67.7%tenants satisfied overall (whole landlord)
C2regulator consumer grade

Its homes in Hertsmere

General needs (rented)62
Supported housing0
Housing for older people0
Shared ownership and other low-cost home ownership38
Failing the Decent Homes Standard (here)2

How it performs (whole landlord, 2024/25)

Measure (all of Metropolitan Housing Trust's homes, not only Hertsmere)Metropolitan Housing TrustEngland median
Satisfied with the overall service (TP01)67.7%71.8%
Homes not meeting the Decent Homes Standard (RP01)2.9%0.5%
Non-emergency repairs within target (RP02)83.4%82.5%
Stage one complaints per 1,000 homes (CH01)115.753.9

All Tenant Satisfaction Measures of Metropolitan Housing Trust, 2023/24 and 2024/25

Other bigger landlords in Hertsmere

LandlordHomes hereSatisfied overall
Paradigm Housing Group14082.0%
Watford Community Housing Trust17171.6%
Hightown Housing Association28868.3%
Home Group11168.2%
Sanctuary Housing Association12963.9%
Clarion Housing Group4,56063.7%
Peabody Trust1,64458.7%
Notting Hill Genesis28953.8%

Where else Metropolitan Housing Trust owns homes

113 other areas, 46,186 social homes in total. Largest:

All landlords in Hertsmere · Metropolitan Housing Trust: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.