Watford Community Housing Trust in Hertsmere
Watford Community Housing Trust owns 171 social homes in Hertsmere (31 March 2026) — 2% of the district's 8,149, the 5th largest of 34 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 71.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 8 other bigger landlords in Hertsmere scored higher. Source: Regulator of Social Housing.
Its homes in Hertsmere
| General needs (rented) | 72 |
|---|---|
| Supported housing | 44 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 55 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Watford Community Housing Trust's homes, not only Hertsmere) | Watford Community Housing Trust | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 71.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 58.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 24.9 | 53.9 |
All Tenant Satisfaction Measures of Watford Community Housing Trust, 2023/24 and 2024/25
Other bigger landlords in Hertsmere
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Paradigm Housing Group | 140 | 82.0% |
| Hightown Housing Association | 288 | 68.3% |
| Home Group | 111 | 68.2% |
| Metropolitan Housing Trust | 100 | 67.7% |
| Sanctuary Housing Association | 129 | 63.9% |
| Clarion Housing Group | 4,560 | 63.7% |
| Peabody Trust | 1,644 | 58.7% |
| Notting Hill Genesis | 289 | 53.8% |
Where else Watford Community Housing Trust owns homes
7 other areas, 6,512 social homes in total. Largest:
- Watford 4,927 homes
- Three Rivers 585 homes
- Dacorum 443 homes
- St Albans 203 homes
- Barnet 141 homes
- Welwyn Hatfield 37 homes
- Ealing 5 homes
All landlords in Hertsmere · Watford Community Housing Trust: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.