Anchor Hanover Group in Cheltenham
Anchor Hanover Group owns 107 social homes in Cheltenham (31 March 2026) — 1% of the district's 7,597, the 9th largest of 30 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 86.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 7 other bigger landlords in Cheltenham scored higher. Source: Regulator of Social Housing.
Its homes in Cheltenham
| General needs (rented) | 0 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 56 |
| Shared ownership and other low-cost home ownership | 51 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Anchor Hanover Group's homes, not only Cheltenham) | Anchor Hanover Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 86.1% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 78.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 46.0 | 53.9 |
All Tenant Satisfaction Measures of Anchor Hanover Group, 2023/24 and 2024/25
Other bigger landlords in Cheltenham
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Cottsway Housing Association | 189 | 84.9% |
| Bromford Flagship | 905 | 84.1% |
| Cheltenham Borough Council | 4,551 | 80.2% |
| Home Group | 132 | 68.2% |
| The Guinness Partnership | 707 | 67.7% |
| Sanctuary Housing Association | 163 | 63.9% |
| Sovereign Network Group | 161 | 63.1% |
Where else Anchor Hanover Group owns homes
244 other areas, 37,782 social homes in total. Largest:
- Bradford 1,356 homes
- Leeds 1,010 homes
- Birmingham 1,005 homes
- Hackney 938 homes
- North Tyneside 744 homes
- Bolton 732 homes
- North Yorkshire 710 homes
- Newcastle upon Tyne 580 homes
- Northumberland 547 homes
- Liverpool 545 homes
- County Durham 540 homes
- Sunderland 524 homes
- Sefton 478 homes
- Manchester 476 homes
- Nottingham 430 homes
All landlords in Cheltenham · Anchor Hanover Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.