Cottsway Housing Association in Cheltenham
Cottsway Housing Association owns 189 social homes in Cheltenham (31 March 2026) — 2% of the district's 7,597, the 4th largest of 30 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 84.9% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 7 other bigger landlords in Cheltenham scored higher. Source: Regulator of Social Housing.
Its homes in Cheltenham
| General needs (rented) | 139 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 50 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Cottsway Housing Association's homes, not only Cheltenham) | Cottsway Housing Association | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 84.9% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 69.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 54.5 | 53.9 |
All Tenant Satisfaction Measures of Cottsway Housing Association, 2023/24 and 2024/25
Other bigger landlords in Cheltenham
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 107 | 86.1% |
| Bromford Flagship | 905 | 84.1% |
| Cheltenham Borough Council | 4,551 | 80.2% |
| Home Group | 132 | 68.2% |
| The Guinness Partnership | 707 | 67.7% |
| Sanctuary Housing Association | 163 | 63.9% |
| Sovereign Network Group | 161 | 63.1% |
Where else Cottsway Housing Association owns homes
8 other areas, 5,970 social homes in total. Largest:
- West Oxfordshire 4,511 homes
- Cotswold 509 homes
- Tewkesbury 188 homes
- Wiltshire 179 homes
- Swindon 164 homes
- Wychavon 87 homes
- Gloucester 81 homes
- Stroud 62 homes
All landlords in Cheltenham · Cottsway Housing Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.