Southern Housing in Medway
Southern Housing owns 665 social homes in Medway (31 March 2026) — 6% of the district's 10,662, the 6th largest of 31 landlords here. 1 of its homes here failed the Decent Homes Standard. Across its whole stock, 63.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 12 of 14 other bigger landlords in Medway scored higher. Source: Regulator of Social Housing.
Its homes in Medway
| General needs (rented) | 319 |
|---|---|
| Supported housing | 98 |
| Housing for older people | 105 |
| Shared ownership and other low-cost home ownership | 143 |
| Failing the Decent Homes Standard (here) | 1 |
How it performs (whole landlord, 2024/25)
| Measure (all of Southern Housing's homes, not only Medway) | Southern Housing | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 63.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.4% | 0.5% |
| Non-emergency repairs within target (RP02) | 72.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 98.2 | 53.9 |
All Tenant Satisfaction Measures of Southern Housing, 2023/24 and 2024/25
Other bigger landlords in Medway
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 223 | 89.8% |
| Anchor Hanover Group | 311 | 86.1% |
| Legal & General Affordable Homes | 139 | 79.6% |
| West Kent Housing Association | 543 | 74.5% |
| Medway Council | 3,032 | 70.7% |
| Golding Homes | 179 | 68.6% |
| Moat Homes | 1,171 | 67.2% |
| The Riverside Group | 184 | 66.6% |
| Orbit Group | 1,010 | 65.6% |
| Hyde Housing Association | 546 | 65.5% |
| Sanctuary Housing Association | 131 | 63.9% |
| Clarion Housing Group | 256 | 63.7% |
| Peabody Trust | 310 | 58.7% |
| London & Quadrant Housing Trust | 814 | 53.5% |
Where else Southern Housing owns homes
106 other areas, 69,362 social homes in total. Largest:
- Swale 6,724 homes
- Hastings 4,418 homes
- Wandsworth 3,735 homes
- Croydon 3,726 homes
- Rother 3,534 homes
- Isle of Wight 3,387 homes
- Southwark 2,835 homes
- Lambeth 2,705 homes
- Hackney 2,321 homes
- Greenwich 2,026 homes
- Tower Hamlets 1,820 homes
- Brighton and Hove 1,633 homes
- Arun 1,427 homes
- Bromley 1,412 homes
- Islington 1,347 homes
All landlords in Medway · Southern Housing: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.